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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
International Medical Group
iTravelInsured SE
I insured my trip through International Medical Group, iTravelInsured.
We were going to be gone for a very long time and since one can not insure just part of the trip there were few companies that would take on the long vacation; iTravelInsured however would and did. I contracted COViD and consequently had to make a large claim since we missed a lot, lying in a hotel room trying to get better. In settling my claim they treated me very fairly; my settlement was larger than I expected due to benefits like 'travel delay' and 'trip interruption'.
Timeliness.... But from the time I submitted my claim to the day I received my check it was one day short of five months. Toward the end of that period I was questioning wether or not they were really going to issue me a check; I was starting to loose sleep, waking up thinking about what to do next. Consequently, have your eyes open if you go with IMG iTravelInsured, their good qualities outlined at the start of this review were drowned by the tartiness of the settlement process and final payment.
We were going to be gone for a very long time and since one can not insure just part of the trip there were few companies that would take on the long vacation; iTravelInsured however would and did. I contracted COViD and consequently had to make a large claim since we missed a lot, lying in a hotel room trying to get better. In settling my claim they treated me very fairly; my settlement was larger than I expected due to benefits like 'travel delay' and 'trip interruption'.
Timeliness.... But from the time I submitted my claim to the day I received my check it was one day short of five months. Toward the end of that period I was questioning wether or not they were really going to issue me a check; I was starting to loose sleep, waking up thinking about what to do next. Consequently, have your eyes open if you go with IMG iTravelInsured, their good qualities outlined at the start of this review were drowned by the tartiness of the settlement process and final payment.
Robert B. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Generali Global Assistance
Preferred
Fortunately, I did not need to use the insurance plan. The coverage offered for the price compared to other plans of similar price was far superior. I have already purchased another Generali Global Insurance for my next trip. Hopefully, I will not need to use it but you have to be covered to travel anywhere these days.
Elaine G. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Great plan, covered everything I needed to be covered. Great Price, everything was explained concisely and in plain language. Will definitely use again.
Jeannette L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
Grumble, grumble,
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
Francis S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
This policy is the first time I actually had to file a claim (for a trip delay situation). The claim website was a little clunky, and I had to call customer service. They warned that there was a backlog, and results would take awhile. During the interval, I received two e-mails saying they were sorry it was taking so long, but finally they alerted me that they were paying out the amount that I had filed for, so I'm happy.
Richard M. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Update: I would give this company MINUS 5 stars if I could. Horrible service and I never got paid until I filed a claim with the state insurance commission. And then they shortchanged me by $600 and have so far been unable to provide me documentation showing why. Do not use them. Original: I filed a claim that I'd already been told was good and I've been waiting months and months! to hear anything. No one EVER answers their claims phone number. I sent FIVE emails asking what was up, and finally just got a form email back saying they're still processing it. This is completely different from any other trip insurance claim I've ever filed. Very unsatisfactory.
Marla F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
Thank you for your protection! The trip went well. We are not filing any claims.
Thanks,
Yelena
Thanks,
Yelena
Yelena B. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Economy
I purchased this plan because of the positive ratings for a trip were taking to the UK and France. 6 days into our trip, while in England, I came down with COVID. I self-tested for the virus and was very sick and unable to complete the second leg of the trip and ended up staying in bed for 6 days in a London hotel. I was unable to use a pre-purchased train ticket and lost a one night stay deposit for our hotel in Paris. World Trips would not cover the expenses because I didn't see a doctor or go to a hospital even though I provided proof of the ticket and hotel purchases and non-use. To add insult to injury, I received one apology after another for the length of time they took to process the claim (almost 3 months). My advice is 1. Select another provider and 2. If you do get sick make sure you have proof from a medical provider.
Scott F. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
we always take out travel insurance on our long trips. Fortunately we had no cause to make a claim this time.
Brion W. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
I liked the coverage even though we didn’t have to submit
Susan O. would
recommend this plan to a friend or relative.