Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Luckily we didn’t have to “use” the insurance. But good to know we had the coverage.
Stephen E. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare
My wife injured her foot walking in Paris. BHTP sent her a list of English speaking doctors, followed up with her the next day, made it super easy to file the claim, and sent her a full refund within a couple of weeks. This was the best customer experience we've ever had with an insurance company. We travel frequently and from now on we won't leave the house without buying a policy from BHTP. They are the best.
Mario S. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Brittany GBerkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Oct 06,2021
WorldTrips
Atlas International
The cost is very low considering the amount of coverage. International travel during COVID-19 was a little frightening for us and knowing our medical, room/board and additional life insurance was covered for such a low amount was amazing.
Timothy M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
The only thing that I found cumbersome, and didn't particularly like, was that I could not go directly to Nationwide Mutual Insurance but had to go through Insure My Trip customer care for changes.
We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
Victoria F. would
recommend this plan to a friend or relative.
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We hope you enjoyed your vacation.
While you certainly could have reached out to Nationwide directly with the change requests, it is preferred that all policy change requests go through InsureMyTrip if you purchased with us. This allows us to properly facilitate and document your requests so we may closely monitor them.
If you have any further questions or concerns, our team of representatives are here 7 days a week, 365 days a year. Our team can be reached by phone at 800-487-4722 or by email at [email protected].
Sep 10,2021
The trip included a
cruise
Trawick International
Safe Travels Voyager
While we have purchased many plans through InsureMyTrip.com, this was the first time we purchased one with Trawick. We were pleased that we got a certificate that specified that it included Covid coverage. Before we left the US, I called to fully understand what coverage would be available if we tested positive and had to stay in France. The answers were reassuring that we had the coverage we would need if that were to happen. Fortunately we tested negative and did not need to use the insurance.
Paul L. would
recommend this plan to a friend or relative.
-
John Delibero
Trawick International
Our customer's need is our number 1 priority at Trawick International. We are extremely pleased we were able to provide you with the information you needed.Sep 09,2021
The trip included a
cruise
tour
WorldTrips
Atlas International
Traveling during COVID is more complex than ever before. This plan gave me the peace of mind I needed to travel abroad at a very reasonable cost.
Nancy W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
Whole no problem with our trip it made us feel comfortable
Nicholas B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Berkshire Hathaway Travel Protection
ExactCare
We had to make a claim on our plan, and the process was fantastic. I would 100% buy insurance from Birkshire-Hathaway Travel Protection Again.
We were scheduled to spend Christmas and New Years of 2019/2020 in Europe. We'd bought our airline tickets on miles, so initially didn't plan to even purchase insurance. But, then just a couple weeks before departure, I thought, "Well, stuff happens at the holidays and a lot of our accommodations are non-refundable, so maybe I should get a plan."
2-days before departure, one of our family members had an unexpected medical emergency that prevented us from going on the trip, and required emergent surgery.
I contacted BHTP to let them know we were going to have to cancel, and make sure I "read all the fine print" about my responsibilities related to cancellation. The fine print was reasonable, essentially stating that I had to promptly notify all the trip providers that I was canceling, and obtain whatever refund I could.
I did this, by email whenever possible for the purposes of easy documentation, and submitted my initial claim with BHTP.
I then sort of let things slide for a while. Canceling the trip was emotionally stressful, compounded when COVID came a couple of months later and we had to delay the "replacement' trip indefinitely. Our BHTP rep let me know that I had 1-year from the date of the initial claim to finish submitting documentation, and so I took my time.
Finally, last month (November of 2020) I realized I'd been procrastinating for too long and had better act. I collected all the required documentation. Because our trip was booked independently, we had over 10 individual items that we were claiming reimbursement for. AirBnbs, VRBO's, food and city tours, an EasyJet flight and train tickets, and a short-term rental booked direct with a local company.
When I gathered everything together and put it in a PDF, there were over 90-pages of documentation (receipts, cancellation emails, documentation of the refunds we were able to obtain, credit card statements and more) in addition to our actual claim form.
I summarized the charges in an excel sheet, to make life easier for the claims adjuster, and then sent it off.
I fully expected some back and forth, requests for additional documentation or attempts to refuse our claim on some technicality that I'd missed in the fine print.
I got none of that. This morning, about 3-weeks after submitting our final claim form and documentation, I got a notification that the full amount of our claim (Just under $6k) was sent to my Paypal account.
I would 100% purchase trip insurance from BHTP again, in a second. My interactions with customer service reps were pleasant and helpful, their claim process was not burdensome, and ultimately, our claim was paid promptly and without issue.
We were scheduled to spend Christmas and New Years of 2019/2020 in Europe. We'd bought our airline tickets on miles, so initially didn't plan to even purchase insurance. But, then just a couple weeks before departure, I thought, "Well, stuff happens at the holidays and a lot of our accommodations are non-refundable, so maybe I should get a plan."
2-days before departure, one of our family members had an unexpected medical emergency that prevented us from going on the trip, and required emergent surgery.
I contacted BHTP to let them know we were going to have to cancel, and make sure I "read all the fine print" about my responsibilities related to cancellation. The fine print was reasonable, essentially stating that I had to promptly notify all the trip providers that I was canceling, and obtain whatever refund I could.
I did this, by email whenever possible for the purposes of easy documentation, and submitted my initial claim with BHTP.
I then sort of let things slide for a while. Canceling the trip was emotionally stressful, compounded when COVID came a couple of months later and we had to delay the "replacement' trip indefinitely. Our BHTP rep let me know that I had 1-year from the date of the initial claim to finish submitting documentation, and so I took my time.
Finally, last month (November of 2020) I realized I'd been procrastinating for too long and had better act. I collected all the required documentation. Because our trip was booked independently, we had over 10 individual items that we were claiming reimbursement for. AirBnbs, VRBO's, food and city tours, an EasyJet flight and train tickets, and a short-term rental booked direct with a local company.
When I gathered everything together and put it in a PDF, there were over 90-pages of documentation (receipts, cancellation emails, documentation of the refunds we were able to obtain, credit card statements and more) in addition to our actual claim form.
I summarized the charges in an excel sheet, to make life easier for the claims adjuster, and then sent it off.
I fully expected some back and forth, requests for additional documentation or attempts to refuse our claim on some technicality that I'd missed in the fine print.
I got none of that. This morning, about 3-weeks after submitting our final claim form and documentation, I got a notification that the full amount of our claim (Just under $6k) was sent to my Paypal account.
I would 100% purchase trip insurance from BHTP again, in a second. My interactions with customer service reps were pleasant and helpful, their claim process was not burdensome, and ultimately, our claim was paid promptly and without issue.
Andrew H. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Mar 31,2021
C&F Travel Insured International
Worldwide Trip Protector
My claim was initiated 2 and 1/2 months ago. Other than a request for documents, I have heard nothing. You cannot get through to them on the phone, and all you get is a chat bot who provides no response except to direct you to a web page which merely confirms that the documents were submitted. They blame Covid for the poor customer service. Covid is not an excuse for bad customer service. My trip was cancelled by the airlines and I made a claim for nonrefundable costs as per the policy. I would be very hesitant to use them because, if I were stuck on a trip with an actual emergency, how would I get through for help?
Maria W. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
International Medical Group
iTravelInsured SE
The claim took a while, and you could not speak to anyone on the phone. All of my flights were cancelled by the airlines as there were mandatory quarantines in both the USA and our destination countries. I did receive refunds from the airlines but they refused to refund for the other prepaid expenses even though the airlines, and not me, cancelled the trip.
Julia W. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
-
Megan
Thank you for your feedback.
Please see the response from IMG iTravelInsured:
"Julia, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. "Sep 22,2020