Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Once I actually filed the claim, the process went very smoothly. I received email confirmation when you got my claim forms, and once they were processed. My check arrived very quickly. However, I was never able to get the online claim website to work at all. It took several very frustrating phone calls over the course of a week to finally get someone who was willing to e-mail the necessary claim forms to me. Your customer service people need customer service training!
Debby G. would
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
Global Underwriters
Diplomat International
Great insurance! As one get older, traveling overseas becomes a liability if a person gets sick. Great to have insurance for piece of mind.
Thomas B. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Trip went smoothly. Did not have to file a claim. But had a peace of mind.
Olga M. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
We had a horrible experience with April Travel Insurance. 62 DAYS TO PROCESS OUR CLAIM AND 40 DAYS TO RECEIVE A CHECK AFTER THAT! THEY DO NOT RESPOND TO YOUR EMAILS! A missed connection resulted in us having to decide to book last minute flights to meet our ship or cancel the entire trip. We contacted April insurance immediately upon landing to ask for help, and got a voicemail asking us to leave our number and someone would call us right back. No one called us back. After rebooking flights at a huge expense, I called April and they just said to keep all our receipts. I submitted the claim right after we returned, and did not hear from them for 36 days. They contacted us twice over the next month asking for more information (none of which was requested with the initial claim) Each time a requested a status update, I received no response. Finally the emailed us that a check was being issued (which covered less than half the expenses we incurred). After not receiving the checks for 3 weeks, I contacted them to tell them they hadn't arrived. No response. I contacted them 5 times over the next 3 weeks, I got no responses to email, and when I called, kept being told they someone would take care of it, and never received a follow up call. The customer service is horrible. I wasn't questioning the claim, just asking them to reissue a check, and that took another 3 weeks! DO NOT USE THIS INSURANCE COMPANY. By the way, I still don't actually have my checks, they assure me that are re-issued and "in the mail"
Kathleen G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2017
GeoBlue
Voyager Essential
Your services gave us peace of mind in case of an emergency. Will definitely use again!
Joshua M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
We used the exact same plan on a previous trip and needed to file a claim for travel delay. It was handled quickly and with no complaint.
Paul L. would
recommend this plan to a friend or relative.
TravelSafe
Classic
There was no need to use services. Did not use plan.
Patricia D. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
Did not use it, had no problems on my trip.
PETER A. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
Policy offered almost all of the options I wanted at a very reasonable cost.
Dianne M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Covered me even though I was diving. Had plenty of medical coverage and that's hard to find.
Carol B. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your trip was covered. For customer knowledge, the CSA Travel Protection Custom Luxe plan excludes scuba diving below 120 feet (40 meters) or without a dive master.Jul 14,2015