Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
International Medical Group
iTravelInsured SE
Fortunately on this trip everything went well, however, on a previous trip last spring I had to file a medical claim with IMG, and it was handled to my complete satisfaction. I absolutely recommend this company
Lis K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Had to cancel trip for medical reasons after final payment and claim was processed promptly. Highly recommend this for future cruises.
Leroy P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We experience multiple flight delays, lost baggage and even missed our cruise embarkation.
The online process is very cumbersome and they ask for ridiculous information "like a copy of your homeowners" policy when "trying" to fill out a claim. The process is very difficult and there are tons of information outside of the basic information you'd assume they'd require for a claim. Unless you fill and download the entire form, it will not even let you submit any of it. I called and emailed Generali's customer service several times with no help. In fact, I was pretty much told my claim would probably be denied without even submitting it. Even though, we missed our ship and had to fly into a different port than embarkation with no luggage to catch the ship the second day. I really feel they make the process so difficult on purpose and offer little help or concern if you call a representative. I basically just gave up! even though I had much proof of the delays, lost luggage, car rental to port and missing the embarkation. Waste of money!!!
The online process is very cumbersome and they ask for ridiculous information "like a copy of your homeowners" policy when "trying" to fill out a claim. The process is very difficult and there are tons of information outside of the basic information you'd assume they'd require for a claim. Unless you fill and download the entire form, it will not even let you submit any of it. I called and emailed Generali's customer service several times with no help. In fact, I was pretty much told my claim would probably be denied without even submitting it. Even though, we missed our ship and had to fly into a different port than embarkation with no luggage to catch the ship the second day. I really feel they make the process so difficult on purpose and offer little help or concern if you call a representative. I basically just gave up! even though I had much proof of the delays, lost luggage, car rental to port and missing the embarkation. Waste of money!!!
Sherry H. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
Travelex
Travel Select
I found Travelex to be very responsive. I explained what happened and I had to file multiple claims to cover the costs. The format was very straight forward and simple. I had the check in 15 days from filing the claim. The only negative was their third party Global Assist. They were not very helpful. They told me I had to find my own doctor! They are suppose to provide a list of doctors. Fortunately we were on a tour and the tour director was very helpful in getting me a doctor to see. I already have taken another policy with Travelex for the trip we booked for next year.
Jacqueline V. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
InsureMyTrip appreciates your 5 star review on your Travelex Travel Select plan. In addition, we have this response from Travelex:
"Thank you for taking the time to voice your concerns on InsureMyTrip.com.
Travelex prides itself on our exemplary customer service and we are happy to hear that everything was simple and straightforward when you needed to file a claim.
We have contacted On Call International, our travel assistance company, to have your case reviewed. If you would like to speak to them, we can have a manager reach out to you directly to address your concerns. Please send your contact information to [email protected].
Thank you again, and we look forward to insuring all your future travel.
Kind Regards,
Amber"Aug 23,2019
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had no claims, so all is good!
William F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I already have a plan that covers medical/emergency evacuation costs. I just want to cover the investment in my travel costs, such as airline tickets, cruise costs, etc. Your company required me to include medical/evacuation costs in your coverage. Duplicate cost for me.
Christine O. would
recommend this plan to a friend or relative.
-
Carol
Unfortunately, none of the insurance providers featured on our website offer Trip Cancellation only plans. However, we do offer plans from the leading providers of travel insurance, which allowed you to quote, compare and select the Generali Standard plan as a competitive choice for your trip.
Please also note that Trip Cancellation reimburses you for your prepaid non-refundable travel expenses if you must cancel your trip for a covered peril which varies from plan to plan. Generali's Standard plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption, which protects the investment you have made in the trip, and also provides reimbursement for incidents which could occur after departure, such as lost and/or delayed luggage, travel delay, and emergency hospitalization and medical transportation up to the policy limits.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Jun 18,2019
The trip included a
tour
TripAssure
Advantage Bridge
I did not have to use,but it did feel good to know that i had a good insurance if i needed it
Winnie B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had heard all the horror stories about travel insurance providers denying claims for all kinds of questionable reasons so I was a little anxious when I had to file a claim for a cancelled trip. (Although I travel extensively and I always buy insurance, this was the very first time I had to actually file a claim.) Much to my delight and surprise, Generali not only will pay my claim in full but it took only 48 hours to get a claims determination! Fantastic service. The claims process was very easy and their telephone support was great when I called with a question. I now have a "go to" insurance provider for my future travel insurance needs. Thank you Generali!
Mary Ann L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Arch RoamRight
Elite
The best kind of insurance is the insurance that you don't have to use. We had a wonderful trip and the fact that we didn't need to use the insurance made it even better.
Richard S. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
tour
John Hancock
Silver
Very easy to put plan into place. Customer service over telephone is always excellent. Reasonable cost. Have recommended Insure My Trip to others.
Richard W. would
recommend this plan to a friend or relative.
Generali is sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. The Generali Global Assistance goal is to provide a prompt and courteous claim experience to all their customers. Letting them know how they are doing is the best way to ensure the best possible service.
If there is something specific that you want to be sure is covered, feel free to ask about it before, during or after you purchase the policy. Their Free Look Period allows you to get a refund for your plan within 10 days from the time of purchase in most states. Please contact (800) 348-9505 or [email protected] if you have additional questions.