Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Preferred
While Generali ultimately paid, they created many unnecessary obstacles and made the process long and complicated. They made me submit one expense 4 times before paying. They gave me incorrect info about what I could collect for making it seem almost impossible to collect the dominant expense, before another rep told me the truth. My rep gave me an unworking phone number in case I wanted to reach her. After paying me for some expenses, they said they had to pay me half and my wife the rest, but two months after paying me my wife hadn't received her half and they finally paid me. WARNING: IN READING REVIEWS NOTE THAT ALMOST ALL REVIEWERS DID NOT MAKE A CLAIM AND FILE POSITIVE REVIEWS, WHILE REVIEWS FROM THOSE MAKING CLAIMS ARE MUCH MORE NEGATIVE.
Jonathan K. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
Fortunately, I did not need to use any of the plan provisions
Kathryn S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
We had filed a claim for a flight out of Washington to Norway which was delayed. The process was very detailed with a lot of uploading paper work to show that we purchased another connecting flight in order to make our cruise time. Nationwide did make good on the claim for $200. (which was in the policy for the delay). With that being said the policy was good to have if something major was to take place.
Dennis B. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
We were already abroad when one of us tested + on a Covid home test. We emailed IMG with a question regarding proof needed if we were not allowed to board our cruise. We didn’t hear back from them until we were headed home 16 days later. What we got was a generic email. Terrible customer service. Would never use them again.
Connie B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. If you have additional questions concerning your coverage or wish to initiate a claim, please contact us at 317-655-9798 or by email to [email protected].Oct 24,2023
WorldTrips
Atlas Journey Economy
Cannot write much because we never had to file a claim. But it was a fair policy, but a little expensive. We would definitely use your company again.
Thomas N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It’s hard to rate travel insure when there was no need to file a claim. My only ratings can be based on cost and coverage comparisons with other companies offerings.
Guy R. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Luckily didn’t need to use this, however there was a point in the trip where we had a situation that could have potentially caused cancellations. I was glad to have this in my “back pocket “. Will use again in future.
Kathleen W. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Vacation Renter Protector
I was pleased to find this travel insurance available. It was a stretch to pay for but reasonable since we had arranged an airbnb for part of the trip. At our octogenarian ages it seemed necessary. Eight weeks prior to our trip I was thrown from my bicycle and sustained a broken elbow. Emergency surgery and the countdown to departure for the next bicycle tour began and the relief I felt at knowing that we had insurance should I not be able to participate was every bit worth the cost of the insurance. I did, in fact, participate in that following tour and was grateful I was healing as fast as I did. Not everyone might have been as fortunate.
James T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Felt reassured to have the coverage.
Louise M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Terrible customer service! It took over 4 months to get paid on a claim and literally 50+ hours of follow up calls with the company. Hold times were hours long and I received conflicting information. They seemed to do their best NOT to pay me for covered events in my contract - possibly hoping that I would give up. I had to escalate to the CEO in order to get any action. (I also requested help from Insure My Trip and that customer service was great). Be sure to read the contract before buying from this company. There are other companies on this site who might be a better fit. I can't recommend IMG and will never buy from them again.
Nancy G. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for letting us know about your claim experience. We are very sorry for the delays and multiple communications. Prior to the pandemic, claims were typically processed within 30 days provided that all necessary documentation was sent in. Due to the overwhelming volume of trip cancellations and other claims during the pandemic, the normal processing time for claims has been around 3-4 months over the past year or so with most providers. That time can also be longer if they are waiting for further documentation from you. Things have started to get back to a more manageable volume so we're hopeful claims will get back to a reasonable timeframe.Jan 31,2023