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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Portugal rated our travel insurance plans
4.55 out of 5
845
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
Generali Global Assistance Preferred
Obtaining the coverage was very efficient. Procedure was fast and the print out consisted of several pages, not 20 pages.
Patricia B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Very good!
RENEE L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
They were hard to get a hold of after I had a fall and was in the emergency department. All they were required to do was send a fax to the emergency room which is what was requested, however the consultant on the phone instead decided to email and left me sitting in the emergency room for a further 3 hours because the email when to somewhere else in the hospital. I had to have friends at home ring them 5 further times in the middle of the night before the fax was received. I would not recommend this insurance company and I’m glad it wasn’t a major accident or I would have suffered.
Crystal H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your review which we forwarded to Berkshire Hathaway. Here is their reply:

    We sincerely apologize for the delay in your request. After reviewing the details of your assistance case, we see several communication interactions with you for a request to have a verification of benefits faxed directly to your medical provider. Our case notes indicate those were faxed within an hour and a half of your original call and request. However, we do agree your request could have been completed in a more timely manner unfortunately due to our misunderstanding by first sending the verification of benefits to the medical provider via email. As a result of your concern, our claims manager is proactively reaching out to discuss the situation with you.

    Thanks!
    Christine

    Christine Sapa
    Account Management and Onboarding | Berkshire Hathaway Travel Protection
    Direct: 844.411.2837
    Email: [email protected]
    Aug 15,2018
Nationwide Mutual Insurance Prime
We had to extend our trip 2 days when a passport was stolen the night before we were to fly home. I was surprised to find that we could extend the insurance coverage so we still had insurance while we were still out of the country.
We were reimbursed for some of the expenses (flight change fees, fare difference, and lodging) because a stolen passport was one of the covered items for a trip delay.

Overall, good coverage for the price!!
David B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Airline cancelled our direct flight from the Azores to Boston at the last minute for "commercial operational reasons." We were put on a later flight that included a stopover. This resulted in us missing our flight from Boston home to Philadelphia. We had to purchase tickets on a later flight. We ended up having to eat that additional cost of $442 because the CSA General Global Assistance Custom plan did not cover it even though it purported to cover trip delays and trip interruptions. The (very) small print indicated they would only pay for delays caused by weather, mechanical breakdown or labor strike. So an airline can cancel your flight at the last minute, perhaps because it is not full, leaving you high and dry with additional costs, and this plan won't cover it. Ugh!
Mark P. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your feedback on this policy. We hope that your fellow travelers will find this information educational.

    Travel insurance plans are "named peril" policies which means only those perils/hazards that are specifically listed in the policy are covered. These "named perils" may differ according to policy and may even vary by state. Unfortunately, there is no one policy that will cover everything that may occur during a trip.

    In your particular claim, Generali did reimburse you under your Travel Delay according to the terms of your policy. "If you are delayed on your Trip for 6 hours or more, we will
    reimburse you, up to the amount shown in the Schedule for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred due to the delay."

    However, Generali did decline to reimburse you under Trip Interruption for your prepaid nonrefundable flight. SATA canceled your flight for "commercial reasons" which is not a covered peril under any policy including your Generali plan.

    Once again, thank you for taking time to submit this review. We recommend to all travelers to take time to review the "named perils'' that are listed on our website prior to purchasing. Please feel free to call us at 800-487-4722 for assistance.
    Jul 17,2018
Generali Global Assistance Standard
Thank goodness we didn't need it- but were very much comforted by the fact it was in place if we did!
gary g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I had to go to the emergency room in Spain and AXA covered my expenses. I'm so happy I purchased insurance and I can't recommend AXA enough.
Zachary C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Like all insurance policies, this was protection should the unexpected befall us. Thus, it is difficult to fully assess my "satisfaction with the plan" since, fortunately, I did not have to file a claim. But, more important, it provided me with the peace of mind that I needed while traveling in a foreign country.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Have been happy using this travel insurance for at least 5 trips. Fortunately never needed it but price and options as well as agent service are great!
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
My husband and I planned a fabulous cruise that was to leave from Lisbon Portugal and end in Amsterdam with a hotel stay there for 4 nights. As we always do at the senior stage of life, we purchased insurance from "insuremytrip". I love that I can compare different plans for coverage & cost to help make a decision. We also chose the "cancel for any reason" addition to the policy. This is the first time I have ever had to make a claim on insurance, but we decided to cancel just before the final payment came due and I submitted a claim. Within about a month, we had a check for the 75% maximum reimbursement based on the terms of the plan. We were very satisfied!
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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