Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,524 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Japan
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Filed claim
The trip included a
AXA Assistance USA Silver
Very helpful service but we did not have to file a claim so you never know for real how it works out but all our dealings were really good
Jan G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 29,2016
Global Alert! Preferred Plus
Easy to purchase.
Joseph Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Didn't have to use it but it was peace of mind that it was there.
Sandra O. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Global Underwriters Diplomat International
Good service and fair price. It was necessary because medicare does not pay outside the states. Thankfully we did not have to use it.
Chieko C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
I'm happy to say I didn't need to use the plan!
Ann M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We had to visit a doctor while in Thailand for a minor stomach issue, and we followed CSA's directions very carefully. Upon returning to the US, we filed a claim for merely $100 and change--and they made us jump through the hoops about several dinky little things multiple times (e.g., the doctor had issued the itemized bills in both the local language and English, yet they asked for a translation, which, besides the fact it makes little sense in the first place, would have cost as much as the small amount claimed!). They asked for a couple of other documents, one after another. It would have been one thing to ask for all of those documents at one time, but CSA came after one item at a time, and it almost seemed as though they were buying time and hoping that we'd go away facing these roadblocks.

In the end, we just gave up. During the same trip, my luggage was damaged and I was planning on filing a claim on that as well, but I didn't bother after this experience. I guess there was a reason the coverage was so cheap. All in all, this was a horrible waste of my time and money. I have since taken my business elsewhere.
Javier V. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following statement:

    "Thank you for sharing your experience. We looked into this claim and noticed it was processed nearly three years ago. It appears that we sent you three requests for explanation of benefits, but we never received them. Additionally, a translation was not required. Please let us know if you have any further questions as we would be happy to discuss this with you again. We’re available at 800-348-9505."

    Feb 16,2016
AIG Travel Guard Silver
I didn't have to use it at all for the trip. I guess it's a good thing. Purchasing process was very easy. I'll use it again for future trips.
Chikako S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
The policy I purchased, the CSA Travel Protection Custom Luxe plan, seemed at times to be more than I needed, so I needed to constantly remind myself of the reasons for which I needed the plan. For my circumstances with two close relatives in poor health that could have interrupted the vacation, it was worth the piece of mind.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Did not file a claim. Second time using CSA.
InsureMyTrip was very helpful.
DEAN M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately my wife developed a severe respiratory problem prior to our trip to Japan. Allianz handled the refund professionally and we received our refund for the trip within 10 days of submission. We have used them many times in the past and this was our first claim. We will continue to use them in the future.
Bruce B. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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