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Customers rated our travel insurance plans
4.58 out of 5
38,994
ratings and reviews
97%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
Thank God we didn't have to use the plan at all. But did find it expensive.
Victor A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I didn't need the plan although I did fall and seriously injured my foot, knees, and wrists.
Mary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are sorry to learn of your injury while traveling and wish you a speedy recovery. Please contact us directly for assistance in filing a claim, (855) 327-1442 or travelclaims@axa-assistance.us. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Jul 01,2016
The trip included a
tour
InsureAssist TravCan Premier
We had to cancel 3 days before our trip due to death of my Mother. Once the claim was filed it was only a few weeks until we received our refund.
William O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom Luxe
It is difficult to judge since I didn't file a claim, but I was happy with the cost and coverage.
Kathryn H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Fortunately we did not have any problems that needed to be addressed by CSA, but it made our trip more enjoyable knowing that we were covered if needed.
Howard A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
The person who helped me understood my needs perfectly and made me feel secure. Fortunately I did not have to use the service but was glad to have had the option. I will certainly turn to you again if I have another opportunity.
Sonya Meyers D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Great plan. The key phrase for me was, "Peace of Mind"
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 08,2016
The trip included a
tour
GeoBlue Voyager Choice
The price was reasonable for the coverage. It was easy to purchase. I did not have to use it so not sure how the claims process is.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Did not run into any trouble so did not need to use the plan.
Jesse G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
My claim was denied.
Shahla D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your claim was denied. We would be happy to look into whether you claim was appropriately denied or if you should consider an appeal. Please call us at 800-487-4722 and request to speak with a Customer Advocate.
    Jul 14,2016
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