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Customers rated our travel insurance plans
4.58 out of 5
37,369
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Global Underwriters Diplomat International
Fortunately, I did not have to file a claim. I did feel relief that I did have medical and evacuation coverage if I needed it. The cost for the plan was very reasonable.
Randall L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
really horrible getting anything done with this company. impossible to get a hold of and they were not able to help me at all. I am a very honest individual, I happened to stumble upon a dishonest property owner which claimed we destroyed the property. The insurance company did not cover anything and was pointless
Dmitry G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Allianz Global Assistance has issued the following response:

    "Dear Mr. Gurvits,

    I don’t know the details of your case, but am extremely sorry to hear about your experience. We want to be accessible to our customers and provide support, even if coverage doesn’t apply to the situation. If you would like to discuss your situation further, please reach out to us at Help.Team@allianzassistance.com In the meantime, I will share your feedback so that we improve our processes and customer experience"
    May 05,2016
Nationwide Mutual Insurance Essential
thank goodness I did not have to use it! I felt it would have been good coverage, had I needed to use it.
Russel Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
The customer service at John Hancock Insurance was the worst I've experienced in over 20 years. While their office took information for a call back (twice) they never returned my calls. It took 3 days to reach an agent to ask questions about their policy and the agent was unwilling or unable to address my questions on the policy. After requesting to speak to a supervisor I was placed into a voicemail box and again no return call.

Fortunately, I was within the 10-day review period so was able to cancel the JH policy. I purchased a policy from April who provided exceptional customer service when I contacted them with the same questions regarding their Choice policy.

I highly recommend you check out policies offered by April vs. JH; April offers similar coverage (same underwriter as JH), are cost competitive, and April provides excellent customer service.
Brian H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were displeased with your experience with one provider, but pleased to learn of your satisfaction with another.
    May 27,2016
The trip included a
cruise
Travelex Travel Basic
Thank goodness we didn't need the insurance, just know we have the coverage is important.
Thanks Travelex
Jane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
While it is my hope that I will never need to file a claim on a calamity insurance policy, it is prudent to purchase it. We felt secure that we had it, just in case.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travel Insured Worldwide Trip Protector Lite
Luckily I did not need to use the insurance. All good
Claudine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Seven Corners Liaison International
This plan was very affordable and provided great peace of mind while we were out of the country where our personal insurance would not cover us. Thank you.
Susan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
Since I didn't file a claim, I didn't put it to the test. However, a man became extremely ill on our flight and I was thinking that I was glad I had insurance. Hope he did.
Pamela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
Would it be too much to ask for any insurance company to explain what the policy means in plain English? Dissatisfaction is solely from the fact that throwing darts at a paper is how I picked this plan with no actual way to compare plans. As a consumer I'm guessing, not making an informed decision, so kudos to you for getting my business based on luck rather than a quality product... because I wouldn't know if you offered a quality product.
Paul H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The Allianz Global Assistance Classic plan is a solid Comprehensive policy containing mid-level benefit limits, and a lengthy list of covered perils.

    In the future, please call us at 800-487-4722 so we can make a recommendation based on your primary concerns. Our representatives are available 7 days a week and would be happy to review plan benefits, and help interpret policy language.
    May 02,2016
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