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Customers who have visited Mexico rated our travel insurance plans
4.64 out of 5
1,944
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
GeoBlue Voyager Choice
Looks great on website and on paper. But I have never had a claim to file with them. Ultimately, handling of claims is the only thing that matters. Any policy is good until you have a claim; only then do you discover how good it really was.
John W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Got a good plan at a good price. Did not use it.
Anna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Guard MedEvac Per Trip Plan
I didn't need to use it and I felt secure that I could contact the travel plan if I needed.
Reba M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Third year in a row purchasing this plan. Reviewed many other policies and this had the best price for the benefits offered. Would highly recommend!
Amy E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travel Insured Worldwide Trip Protector Plus
Fast, clear, helpful
Yelena G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureandGo Global Gold
We ran into soem people in Mexico that didn't have health coverage and it cost them plenty when they got sick. I gave them your name to get insurance next year. They didn't know it was so reasonable.
David L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX Take Me Home - Single-Trip
My husband suffered a heart attack in Puerto Vallarta and it was recommended that he have a triple bypass as soon as possible. Medex could not have been more helpful and professional; we were flown home to the Mayo Clinic by air ambulance by an amazing group of health care professionals. HIGHLY recommended - thank you!
Valerie S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureandGo Global Gold
This company was extremely hard to deal with. First it was difficult to reach a live person to answer the phone. If I left a message it was not returned. I would try day after day with no return phone call. Only after InsureMyTrip got involved did I receive my payment. Payment over a month to receive.
Brenda B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following response:

    "Thank you for your review. We are sorry to hear about your dissatisfaction with the handling of your claim. We have conducted a thorough investigation of your claim. We understand your claim was successfully handled and paid on 3/29/2016. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions regarding your claim, please feel free to contact our claims department at 1-888-491-4577."
    Apr 07,2016
AIG Travel Guard Basic
I called to inquire if this plan covered a flight cancellation as a delayed flight caused me to miss a connecting flight and therefore I had to wait overnight for the next available flight. I was told that this plan did not offer coverage as the reason for the delay was due to the flight crew arriving late.
Seemed a basic reason that would be covered but on this plan I was told it wasn´t so I could not claim if I made alternative arrangements.
I guess you get what you pay for and I chose the basic package, but it worries me what else is not covered if i needed assistance in more extreme circumstances.
DANIEL B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. The following response has been issued by AIG Travel Guard:

    "Thanks for reaching out. It sounds like this could be a coverable event depending upon the amount of time the flight was delayed. Please give us a call so we can learn more about your situation and help you start a claim. Our claims department is available Monday – Friday 7 a.m. - 7 p.m. CST. Thanks."
    Apr 05,2016
Travelex Travel Select
I was disturbed to discover that my stolen prescription glasses were not covered and asked for the name and address of the Travelex president. I was told they could not supply this, but would take my information for a callback, which I never received. If this is your kind of customer relations, I can only guess how any claim would be handled. Very disappointing.
Judith S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review even though you expressed disappointment when dealing with Travelex. However, we are sorry to say that prescription glasses are excluded under Baggage Loss in all travel insurance plans. Even if you had purchased a plan other than Travelex, you would not have had coverage for prescription glasses.
    Mar 29,2016
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