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Customers who have visited Australia rated our travel insurance plans
4.53 out of 5
543
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
A little expensive, but probably worth it for the peace of mind.
Richard P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Its difficult to provide a complete evaluation since I had no claims. It would be beneficial if you or the broker had data that rated claims experience.

I hope I never had have a claim, but without one you can't conclude how good the plan and insurer are.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your suggestions. While we do not have or share claims data, we do publish customer reviews which share claim experiences. There are several ways to access these reviews on our website. In the future, if you are shopping for travel insurance on our website and would like to read claim reviews, please call us at 800-487-4722 so we can instruct you as to how to pull up the appropriate reviews.

    Feb 12,2016
AXA Assistance USA Silver
Great price for the coverage I needed and great to know that if something went wrong on my trip AXA Assistance USA was there for me.
Sharon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Peace of mind to have the insurance is good!
Christine T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Preferred
I had been wanting to go to Australia for a long time and I finally did it. Unfortunately, when I landed in Brisbane, my luggage was not there. It had not made it out of the United States. As you can imagine, this was as stressful situation for me and put a damper on the trip. However, once I got home I started pulling together the necessary information to file the claim. It took me a while to get the whole thing submitted because I had a couple questions and the customer service phone number was listed as being available during my normal work hours. I had lost one of my receipts (I thought I had saved them all but one must have still been in the bag when I threw it away). I was still able to claim this item by using my bank statement. I also mistakenly discarded a lot of re-routing paperwork from when the airline finally got the baggage to me. At the moment, I didn't realize this was necessary (it wasn't a purchase receipt), but I was able to get the airline to send me an email confirming that my luggage had indeed been delayed and that was acceptable. I expected the insurance company to decline my claim out of hand and then I would have to appeal, but it was paid on the first submission. No additional paperwork or information was requested. RoamRight reimbursed me for the full maximum allowed under my policy.
Bobby C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Had a claim for two things. Lost cell phone and lost luggage. The claim took longer than I wanted to be processed, however, both claims were paid in full. I would purchase this insurance again.
Gary N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
It was nice having the piece of mind when you travel.
Joel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I never had to use the plan, so it's hard to review it. I can say that it was easy to sign up for, so that was a plus.
Wendy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I just felt safer knowing I had an insurance plan.
Ramona H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Coverage amounts for medical and emergency were above average for the premium cost. Purchasing was easy with great customer service.
Joel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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