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Customers who have visited Australia rated our travel insurance plans
4.53 out of 5
541
ratings and reviews
97%
recommended
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Filed claim
HTH Worldwide Trip Protector Preferred
SCAM ALERT! Warning! Do Not Use This Company! Their $250 per day "Travel Delay" coverage does not include emergency accommodation, transport to emergency accommodation, meals, etc. To be fair to HTH, this is not mentioned in their "fine print", so it's misleading, like stating one has rental car coverage, but the "fine print" states that it only covers red cars rented on Fridays! Their "Travel Delay" coverage is fake and is designed to mislead people into buying their policies. They shouldn't be allowed to call their coverage "Travel Delay". This company gives the industry a bad name.
DO NOT BUY FROM THIS COMPANY!
ANDREW R. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. HTH Worldwide has issued the following statement in response to this review:

    “Hello and thanks for reaching out. We apologize for any confusion you experienced. As described on the website, the Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard

    Covered Expenses:

    a.Any prepaid, unused, non-refundable land and water accommodations;

    b.An Economy Fare from the point where You ended Your Trip to a destination where You can catch up to the Trip; or

    c.A one-way Economy Fare to return You to Your originally scheduled return destination.

    We try very hard to keep our coverages/benefits competitive and strive to work on providing a better product for our customers. We thank you for your feedback and will continue to make every effort to better our products.”

    Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 07,2016
April Travel Protection Choice Family Plan
Fortunately, I did not have to make a claim for my trip, but the April plan I chose was very cost-effective and provided peace of mind for our family trip
JOHN P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I was happy I didn't need to file a claim.
Joanne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Had two issues on our trip. One was a flight diversion due to weather that caused us to miss the first day of our tour. The other was a medical issue that required a visit to a foreign medical clinic. Both were handled promptly with only minor hassle.
Reinald S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to encounter issues with a trip but we are happy to know your claims experience was handled promptly and everything worked out. Our apologies for any inconvenience you may have experienced with the claims process. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Jan 04,2016
The trip included a
tour
InsureandGo Global Silver
Thankfully I did not need to use the InsureandGo Global Silver plan.
Hilda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I bought the CSA Custom plan. Thank you, but fortunately, I didn't need to use it.
Arkady L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Easy to obtain plan on line. It had the coverage my 93 year old mother wanted at a very reasonable price.
Karen R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
After reading about problems travelers were having with various companies, I was nervous when I did have a claim for this trip. However, Allianz promptly paid all expenses covered under this plan so 5 stars from me.
Rudolph H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I did not need to use the AXA Assistance USA Gold plan, but it was comforting to know it was in effect during our trip.
Kevin E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.

    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Dec 09,2015
The trip included a
cruise
John Hancock Gold
It was a great comfort to know that we had sufficient coverage while traveling. Thankfully, it wasn't needed but the price of the premium was well worth the piece of mind for us. Peace of mind is what it is all about and you cannot put a dollar sign on that.
James N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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