Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,390 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
South Africa
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Filed claim
Seven Corners Liaison International
No medicine coverage
ANA C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your 4 Star Review. However, your Seven Corners policy does provide coverage for prescriptions as indicated below:

    "We shall pay Reasonable and Customary charges for Covered Expenses, excess of the chosen Deductible and Coinsurance up to the selected medical maximum, incurred by a Plan Participant due to an Accidental Injury or Illness which occurred during the Period of Coverage outside the Plan Participant’s Home Country (except as provided under the Home Country Coverage)...9) Dressings, drugs, and medicines that can only be obtained upon a written prescription of a Physician or Surgeon."

    There would be no coverage under any of our plans for medicines that were prescribed prior to your departure date.
    Feb 28,2016
The trip included a
AXA Assistance USA Gold
I believe returning customers using the same plan and company should be given a discount.
Daniel C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope you will consider an AXA Travel Insurance policy for all your future travel needs.
    Feb 29,2016
AIG Travel Guard Gold
I was surprised how long the trip interruption needed to be for me to qualify for a flight reimbursement and will keep that in mind when buying plans in the future.
Mareli G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your comment. Although there are hour requirements in many plans for covered reasons to cancel or interrupt your trip, the AIG Travel Guard Gold plan is actually one of the more broader plans without the 12, 24 or 48 hour requirements for inclement weather or mechanical breakdown. Perhaps you are actually referencing Travel Delay which does require a delay of at least 5 consecutive hours in order to have a covered reason for travel delay.

    We did email you when we originally received this review hoping for additional information. You may still wish to consider filing a claim. Please contact AIG Travel Guard's claims department should you change your mind about filing a claim.
    Mar 09,2016
The trip included a
John Hancock Gold
I thought the plan provided good coverage for what I might need. Fortunately I was well and did not need to use your insurance.
Leonie N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
April Travel Protection Choice
thank you
Marian B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
Purchase process was easy and straightforward.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I had medical treatment during our trip. I informed AXA before we got home and received a claim form. I filled it out and sent documentation (not difficult) and within a week I was informed that my claim was approved and I would receive a check within 2 weeks. Great service!
Sandra S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
RoamRight Essential
Good price and coverage. Have never had to place a claim so can't comment on the efficiency.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Thankfully a claim was not required on this trip, but relieved to have had it if a need arose.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I had to cancel my trip. I ripped up my knee. I just got confirmation from AXA that I would receive a check for the full amount of the cost of the trip. I am looking forward to receiving my check. It was quite timely on their part. I would definitely recommend them and use them for my next trip.
Carl K. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Jan 11,2016
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