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Customers who have visited Vietnam rated our travel insurance plans
4.54 out of 5
255
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
No claim. Trip went as planned with the knowledge I was covered if needed.
MELINDA B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureandGo Global Platinum
I was fortunate enough to not have to use my coverage. I now live in Vietnam, never having returned to the US, and was very disappointed to learn that I could not re-enroll or extend my coverage.
Patricia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
We did not need to use the plan so we have little to comment on.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
One purchases insurance with the hope it will never be used. So it was that I purchased travel insurance numerous times without ever filing a claim. My luck finally ran out, as my wife required surgery just a couple of weeks before a scheduled three week trip to Vietnam and Cambodia. The problem was related to a pre-existing condition. Fortunately, the insurance had been purchased with that coverage in place.

The folks at April were great. They emailed the claim forms within minutes of my telephone inquiry. The paperwork was actually less complicated than I had expected. I received a notice of approval about three weeks after the completed forms were received, and a check in full payment of the claim about a week after that.

I'm sorry my wife was taken ill and that we didn't get to experience that journey. Those are losses that really can't be replaced, but at least we didn't lose thousands of dollars on top of everything. I am grateful to April and will very definitely purchase insurance from them again for future travels.

Bottom line: Highly recommended; they came through as promised.
Alan P. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
It was good, we didn't have to file a claim or call. You don't really know for sure the quality unless you have to go through the claims process or call them.
Kevin T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We did not have to use the insurance, but enjoyed the security of knowing we would be covered in case of an emergency.
jan w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I did not need to file a claim, so I cannot comment on how the company would perform should I have needed to use the coverage I purchased.
Pamela V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travel Insured Worldwide Trip Protector Plus
Due to an unexpected medical condition, we had to cancel our trip to Vietnam and Cambodia. Our Travel Insured Worldwide Trip Protector Plus plan worked just as we had hoped. We were reimbursed for all of our costs including our visa fees! The claims process was very easy and we got a check in 4-6 weeks.
Steven L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom Luxe
But how would we know how this plan would respond without something bad or even tragic happening? Fortunately we did not have to use the CSA Custom Luxe plan. We will say it gave us peace of mind.
Ngoc K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We travel with confidence when we have this insurance. In the past, we had to cancel a trip at short notice due to a health issue. We were promptly refunded the cost of the trip thanks to the CSA Travel Protection plan.
ellen g. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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