Customers rate our travel insurance plans
( 4.58 out of 5)
based on 33,933 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
New Zealand
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Filed claim
The trip included a
InsureAssist TravCan Premier
I was disappointed as I was unable to speak to anyone who could help me when I tried to make a claim. I had to wait 48 hours and call the USA.
Hanora L. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback. Claims departments typically have normal business hours. There is a 24-hour emergency assistance line you could have dialed if this was an emergency.
    Feb 05,2014
Travelex Travel Max
Fortunately, I didn't need to use the coverage so I can't respond to that aspect. Your agents were very knowledgeable and helpful when I purchased the plan.
George M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I felt secure that I was suitably covered for all eventualities on my trip. I did not make any claim so cannot comment on customer care when needed.
Anne P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
On Call International Single Trip
I picked this plan because the evacuation decision is up to the patient/ family member and not up to the insurance plan or hospital.
Jennifer L. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
The service you provided was great. I would call you again. The reason they are not 5 stars is because one would always like a better plan at a better rate. The rate we obtained was great compared to everyone else.
margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA Semi Inclusive
Luckily we didn't need to use the insurance, but the purchasing process was very quick and smooth.
Anthony S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I didn't need to file a claim but the peace of mind knowing that I was covered for loss of luggage, emergency medical evacuation, trip delays, etc really made me feel at ease and no worries. I'll definitely use InsureAssist Travel the next time I go on foreign travel adventures.
Stephen B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
Since we did not have a claim it is hard to judge on the service of Global Alert. The coverage provided a peace of mind for the "just in case".
Marianne W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Trawick International Safe Travels International
We did not need to use the policy but it did seem to cover things that were important to us at a good price.
Donna D. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Trawick International Safe Travels International
The policy was exactly what I was looking for. We are typically looking for adventure/outdoor activities and this policy had the fewest exclusions with flexible coverage limits and options.
Justin M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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