Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,098 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Australia
Sort by
Filed claim
AXA Assistance USA Silver
Peace of mind to have the insurance is good!
Christine T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Preferred
I had been wanting to go to Australia for a long time and I finally did it. Unfortunately, when I landed in Brisbane, my luggage was not there. It had not made it out of the United States. As you can imagine, this was as stressful situation for me and put a damper on the trip. However, once I got home I started pulling together the necessary information to file the claim. It took me a while to get the whole thing submitted because I had a couple questions and the customer service phone number was listed as being available during my normal work hours. I had lost one of my receipts (I thought I had saved them all but one must have still been in the bag when I threw it away). I was still able to claim this item by using my bank statement. I also mistakenly discarded a lot of re-routing paperwork from when the airline finally got the baggage to me. At the moment, I didn't realize this was necessary (it wasn't a purchase receipt), but I was able to get the airline to send me an email confirming that my luggage had indeed been delayed and that was acceptable. I expected the insurance company to decline my claim out of hand and then I would have to appeal, but it was paid on the first submission. No additional paperwork or information was requested. RoamRight reimbursed me for the full maximum allowed under my policy.
Bobby C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Had a claim for two things. Lost cell phone and lost luggage. The claim took longer than I wanted to be processed, however, both claims were paid in full. I would purchase this insurance again.
Gary N. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
It was nice having the piece of mind when you travel.
Joel S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
I never had to use the plan, so it's hard to review it. I can say that it was easy to sign up for, so that was a plus.
Wendy F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I just felt safer knowing I had an insurance plan.
Ramona H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
TravelSafe Classic
Coverage amounts for medical and emergency were above average for the premium cost. Purchasing was easy with great customer service.
Joel S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Had a small medical claim which was handled promptly and paid in full once we submitted all the required info, some of which seemed unnecessary. But we were happy with the outcome.
charles m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
InsureAssist TripMed
Knowing it was there provided peace of mind.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Having the insurance gave us greater comfort during our travel and mitigated the rental company requirement for auto insurance. Although we had no reason for claims, having the insurance provided some peace of mind.
Gary T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.