Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,143 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
Trip was cancelled by the cruise operator. I was refunded everything but $300 of the airfare (ticket cost less credit for a future flight). AXA took care of the $300 quickly and with no hassle.
Thomas S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Plus
Very pleased with the prompt resolution of my claim. I would use them again and even my friend said she would too as her travel insurance paid a lot less than Travel Insured and we were on the same flight from Europe that was cancelled due to an airline strike. Thanks Travel Insured!!
mary Lee p. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
We were delayed over night because airline cancelled. Insurance covered meals and lodging. I was very disappointed they refused to pay taxi fare to/ from airport. I highly suggest you request taxi fare as part of trip delay. Thank you.
Esther F. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers.

    The InsureAssist TravCan plan offers Trip Delay that includes reimbursement for "(b) Any reasonable additional expenses incurred" as a result of a Common Carrier delay. The policy defines Additional Expenses as "...any reasonable expenses for meals and lodging which were necessarily incurred as the result of a Hazard and which were not provided by the Common Carrier or other party free of charge." This definition precludes reimbursement for the taxi under this policy.

    In the future, should you wish to find a plan that would reimburse additional transportation expenses such as taxis from the hotel to the airport under Trip Delay, please call Customer Care at 800-487-4722 for quotes.
    Feb 11,2016
The trip included a
InsureAssist TravCan
There is only a way to evaluate the benefits of an insurance plan when a claim has been filed. There was no claim during my trip.
Judy A. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Since I didn't use the plan, it is hard to rate it. The proof is in the performance if needed.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Abroad
Paid extra for Priority Mail service for policy delivery. This, several business days before trip; policy did not arrive before I departed on trip.
KENNETH H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize on behalf of the insurance provider that your policy did not arrive prior to your departure. We hope that you did print out the Confirmation of Coverage email from InsureMyTrip and have it with you during the trip. The Confirmation of Coverage email is concise, easy to print, and provides the policy number and contact information should you require assistance during the trip or need to file a claim.

    If you have any questions, please call us at 800-487-4722.
    Feb 05,2016
The trip included a
April Travel Protection Choice
Windstar cancelled the cruise so I had to cancel the policy prior to the start of the trip. The cancellation penalty was outrageous. I was penalized 90% of the premium.
Steven P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. In response to this review, April Travel Protection has informed us that the request to cancel the policy was made outisde of the 14-day free look period. A pro-rated refund was provided for the unearned premium as part of their money-back guarantee. Please call us at 800-487-4722 if you have an questions or concerns.
    Feb 09,2016
The trip included a
AXA Assistance USA Gold
AXA did a prompt job of reimbursing my claim--once they got the paperwork by email. It took several weeks of phone calls to people whose first language was not English before I finally obtained correct information for filing. Within days, my claim was then processed. Should you file a claim, do not use US Mail to Miami; instead, file electronically and speak to a Claim Agent in Chicago, not Miami, to eliminate the language barriers.
Yvonne L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
Gladly didn't have to use the insurance. I did have peace of mind knowing I had the coverage.
Jeffrey D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
Thankfully, didn't need to file a claim. While in Nassau, Bahamas one of the women on our ship fell and broke her hip. And a friend that was with my group had a kidney stone attack and had to visit the ship's doctor for pain meds. Just shows that accidents and sickness happens more often than you would think.
Ricky B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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