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Customers who have visited Croatia rated our travel insurance plans
4.52 out of 5
191
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
Very few reviews have gone through the claims experience, but I am one who has. My claim was paid in full. It took approximately 90 days to resolve, but the delay was mostly mine in providing a "cancellation letter" from the airline that the insurer would accept. Communication could have been better. No response to email inquiry. The day I called for a status update, I was told only to be patient. That very day, I received their check in the mail.
Lee R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
I appreciated InsureMyTrip's recommendation of a plan that would meet our needs, and their clear explanation of its coverage.
Anne Genevieve F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
I had no problems with the InsureAssist TravCan Premier plan itself and fortunately never needed to use it, but InsureMyTrip's customer service leaves much to be desired.
Kimberly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for submitting your review. We apologize that you were dissatisfied with the customer service that you received in regards to the formatting and printing of your 4 page Confirmation of Coverage email. We will also review your suggestion to make the email more concise through better formatting.

    Please keep in mind that we do take pride in training all of our customer service representatives and strive to provide a superior level of customer service so your comments are critical to us. If you have any questions or concerns regarding your experience, please contact us and ask for a supervisor. We hope to continue to serve you in the future.
    Nov 24,2015
The trip included a
tour
AXA Assistance USA Silver
Glad I had it.
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I had no claims so really can't rate plan. Too late for me to cancel and get my money back. I found I could have have gotten a cheaper plan.
Sandra D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    AXA Assistance USA has a 10 Day Review Period. In order to cancel a plan after purchase, you must request cancellation within that 10 day period to receive a refund. Outside that review period, there is no refund.

    In the future, please be sure to check the Refund Policy terms within each quote. Please keep in mind that some plans in certain states do not offer a refund.
    Feb 04,2016
The trip included a
tour
InsureAssist TravCan Premier
The insurance coverage details arrived promptly, almost instantly after I purchased the insurance. The cost was fairly priced.
Agnes S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
I gave two fellow travelers a recommendation to use your company. I previously recommended it to four travelers who now also regularly use your company. Same coverage, but less than half the cost of the insurance the cruise line offers.
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Basic
Purchased to satisfy the anxiety of one of our group, your plan worked well. High quality hospital emergency services are very inexpensive in Croatia ( we have used them twice in two years for a total cost of $150 ), we carry travel insurance only for severe trauma/evacuation situations.
Edgar G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector Lite
I was so pleased with travel insurance, that I am getting another policy for our next trip in January.
Rajen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travel Insured Worldwide Trip Protector Plus
My backpack and briefcase were stolen. I had to file a claim and was pleased with the results. I confidently recommend this plan.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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