Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,151 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Italy
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Filed claim
The trip included a
AIG Travel Guard Basic
I had peace of mind traveling knowing I had travel insurance in case of an emergency happening. Thank you.
Brooke B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureandGo Global Silver
It felt good knowing I had Insurance coverage on my trip. I will be using you in the future. Thank you.
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Representative was efficient, friendly and satisfied my needs. The price was a surprise, thought it would be more expensive. Felt very secure while on my trip! Thank you. Will definitely get in touch on my next trip.
Joyce D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I read a ton of terrible reviews online about other trip insurance companies before settling on John Hancock. I ended up having to file a claim and the coverage, communication, resolution etc. were all outstanding!
Thomas S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
John Hancock Silver
Very happy with the price and also very happy that we did not need to use the policy.
WILHELMINA M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
Although I didn't need to file a claim, just knowing I had the insurance was reassuring. Thanks for making it so easy! I will contact you again for my next trip!
Margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I had no problem increasing the value of this plan as I added elements to my planned trip during the year. The representatives that I spoke with were always able to give me the increased cost of the items I wanted to have covered.
Albert D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and were able to easily revise your policy to fit your trip needs. We look forward to providing travel protection for all of your future endeavors!
    Jan 11,2016
The trip included a
InsureandGo Global Gold
We were unable to take our trip because of an unplanned surgery. We were contacted by the claims department representative in a very timely manner. The claims representative provided their business email and phone information, but never responded to any of my email or phone messages related to completing the claim form and accompanying paperwork. Although that was frustrating, I must have responded satisfactorily to the claims form questions because we received a check for the full amount of our claim in 6 weeks. By the way, I submitted all the claims paperwork as email attachments rather than faxing or mailing between 20 and 30 documents!
Christine A. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureandGo Global Silver
Thankfully we did not had to use it, but it gave us peace of mind to know that we had it. I will buy it again in my future trips. Great Company. Great Price.
Isaac B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
There was some terrorist activity going on the day we were suppose to leave for our trip. It involved Turkey but because this was not on our itinerary they would not allow us to cancel. Said it had to happen in one of our ports of call. When I asked how do we deal with getting back home if an attack happened she said you would pay up front and submit for refund when get home. So bottom line is you better have a lot of credit available. Not at all like I thought it would work.
Judith M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your review regarding terrorism coverage. As you indicated that, in order to be a covered terrorist incident under the InsureAssist TravCan (as well as all our other plans), the terrorist act must occur in a city listed on your itinerary. The plans also require that the act that causes property damage or loss of life must be deemed a terrorist act by the United States Government.

    With respect to getting home if a terrorist attack occurred during the trip, as InsureAssist indicated, you would pay up front and be reimbursed later, but it is also important to note and that saving documentation, receipts, etc. would be critical.

    In the future, you may wish to call us at 800-487-4722 for quotes since there are plans that provide broader definitions of coverage as well as plans that offer Cancel for Any Reason coverage.
    Dec 29,2015
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