Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,153 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Hawaii
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Filed claim
The trip included a
CSA Travel Protection Custom
We experienced a flight cancellation extending our trip by one day requiring overnight hotel stay. Filed a claim by email received by CSA 11/30/2015 and check in the mail to us 12/1/2015. Great Customer Service. We'll use CSA again.
Curtis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Essential
Travel plans went well, no problems.
Walter P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travel Insured Worldwide Trip Protector Lite
We have traveled a lot and used InsureMyTrip many times. We filed a claim once with Travel Insured and and received prompt resolution. We will use InsureMyTrip and Travel Insured again.
William A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
I had no problems and enjoyed the trip. So I did not have to file a claim. Ed Colina
Edward C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard Basic
I did have to call once before my trip to inquire as to coverage in the event of an impending death in my family. The representative that I spoke with was nice but did not sound very confident in her explanation of coverage. Just something to work on.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your review. AIG Travel Guard and InsureMyTrip sincerely appreciate customer feedback.

    We are sorry to hear that your family member is seriously ill. However, the AIG Travel Guard Basic Plan provides Trip Cancellation coverage for the unforeseen Sickness, Injury or death of an Insured, Family Member, Traveling Companion subject to the pre-existing conditions exclusion as defined in the policy. The exclusion does not apply to death.

    If you have any coverage questions, please call InsureMyTrip at 800-487-4722.
    Oct 16,2015
Travel Insured Worldwide Trip Protector
Your customer service representatives were very courteous on the phone.
Kathleen Mary M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travel Insured Worldwide Trip Protector Plus
I would never use this company again! We were given incorrect information 2 out of the 3 times we called. Just shy of 48 of our departure our destination was placed under a tropical storm warning. We called to see what our options were. We were told by not just one, but two employees that we could cancel our trip under the "any reason" clause even though we were slightly under the 48 hour deadline. We questioned this multiple times because we were technically less than 48 hours before our flight. We were assured that the claims department would be understanding of the inclement weather since it was a named tropical storm and would be entitled to 75% refund of all non-refundable monies paid. We were told that as long as we cancelled that evening we would still be allowed to cancel. We decided not to take chances with the bad weather and chose to cancel our trip. When we called back for the 3rd time, we were told that if we were to cancel we would not received any of our money back because we were under the 48 hour mark. This employee identified herself as a supervisor and said that the other two employees had given us incorrect information. If we had not called that 3rd time we would have missed our whole trip and wouldn't have been refunded a penny. There were other discrepancies in the several conversations my husband and I had with the employees that I won't waste time detailing, but there were also significant errors. Luckily, we went on our trip and everything was fantastic - the storm turned and weather was great. However, if we had trusted the employees working for this company we would have been out of about $6,000.00. I would never recommend this company to anyone. As a customer we relied on them to give us correct information so we could make informed decisions. This situation could have ended very badly.
Jason L. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Platinum
Hard to tell if this is a good plan or not since we did not file a claim. That is when you truly know how good a plan is, when you see how they treat you when you file a claim.
Tony C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We decided to get insurance coverage because 2 of our friends had major medical problems while traveling overseas. Another friend had to cancel his trip at the advice of his doctor due to health reasons.. InsureMyTrip customer service representatives recommend insurance coverage based on the travelers' needs and are not selling coverage for one company. InsureMyTrip is based in the United States, and it was nice to have clear communication with the customer service representatives. We've already bought another insurance policy from InsureMyTrip for our next trip.
Yee L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector Plus
I really like the option of the higher travel insurance premium that includes Cancel for any Reason Coverage and Rental Car Coverage. It eliminates the need for adding the Loss Damage Waiver Coverage at the rental car company. This provides a savings that covers the increased cost of the travel insurance premium!
George P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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