Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,057 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Iceland
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Filed claim
The trip included a
M.H. Ross Advantage Asset Plus
Due to an injury, we cancelled our trip nine days before our planned departure. I submitted all the required forms and documentation to MH Ross on 8/25/11. I was told by MH Ross that a claim typically takes 10-15 working days to settle. The cancellation circumstances were very straightforward and not complicated. I know that our tour company was very prompt in responding to MH Ross' requests for verification. The communication with MH Ross was very unsatisfactory. I was not allowed to speak to the claims representative handling our claim. Except for one instance when a person (not our claims representative) returned my call, I initiated all the phone contacts even when I was told someone would call me back. The phone contacts I had were pleasant but the person had very little or no specific information as to why the claim was so delayed in processing and settlement or what if any steps I could take to speed up the claim settlement. I finally received payment for the full amount as requested on 11/9/2011. I think this was an excessive delay for no apparent reason.
Ann G. would not recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Seven Corners Roundtrip Choice
not being so computer savvy I called and the representative was easy to work with, competent, clear and efficient. All fell comfortabley in place plus all the follow up info via computer worked well. I would most definitely recommend your services to all others I know who travel as you have choices and prices to choose from. to be sure if and when another travel plan comes my way I will go to your site to purchase the necessary coverage.
Elizabeth M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Lite
We did not need to use the plan so the critical part of such a program (its claims-processing) cannot be evaluated. But overall I was quite satisfied with the coverage and the cost.
Peter H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Fortunately, I did not have to file a claim but everything else, reviewing the coverage and cost, all were exactly what I wanted.

Thanks
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Didn't need to use it, but others on our trip had to drop out due to medical reasons and they didn't have insurance so were out a significant amount of money.
Terry T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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