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Customers who have visited Japan rated our travel insurance plans
4.53 out of 5
350
ratings and reviews
98%
recommended
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MEDEX TravMed Choice Outbound
I didn't need the insurance ultimately, but was glad to have proof of insurance available in case something went wrong. The medical insurance plan was quite affordable for our Japan trip.
Gregory S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
We had good fortune and did not have to use the plan.
Dona R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travel Insured Trip Protector Lite Expanded
We purchased this same plan for our trip to Peru in October 2013, our planned trip to Japan in May 2014, and for our scheduled trip to Africa in September 2015. Before purchasing this plan for these 3 trips, the only other travel insurance we've ever purchased was the type of insurance offered directly through a large travel supplier - usually through a cruise line. We purchased this particular plan primarily for 2 reasons: because it had financial default coverage, and on all 3 trips listed above, we were/are dealing with travel suppliers we have never used before. More importantly, this plan offers the pre-existing condition waiver. Two months prior to our departure for Japan, I had a situation where a herniated disk in my lower back became much worse (after 31 years of managing with minimal pain that never kept me from doing anything), and I suddenly couldn't hardly walk. Upon having an MRI at my doctor's request, followed by an EMG, it was discovered that my herniated disk had essentially overnight become much, much worse. With this trip requiring not only lengthy flights to Japan and back, plus walking everyday, and long train and bus trips on an almost daily basis, my doctor recommended this trip was just no longer a possibility, and that having surgery was my only option other than living in major pain. I just had back surgery this past week - the week that would have been the second week of our trip to Japan! I'd originally purchased this insurance thinking about an 85 year old mother in ill health, and never thought I would have to cancel a trip due to my own health condition. What a relief to have this coverage! After being reimbursed for all but $300 per ticket from United, and being reimbursed 50% of the travel supplier fee, we were still set to be out nearly $8K if we had not had the travel insurance coverage. As it was, we submitted all paperwork required, documented payments; reimbursements to/from travel supplier and airline, signed form from my doctor/surgeon stating my condition and that surgery was warranted, and credit card statements to verify payments on airline tickets and the travel supplier. Within a week of submitting all paperwork, I received an e-mail from Travel Insured stating my case was under review. Within just a few days, I received another e-mail stating my reimbursement check was in the mail, and just a few days after that, I had the check in my hand. What a complete relief! I would not hesitate to purchase this exact plan from Travel Insured again, and as mentioned, we already have it as our coverage for a trip to Africa in Sept 2016. Now I will not plan any future trips (at least none out of the USA) without having travel insurance coverage, and will most likely go with this same plan. Can't say enough good about Travel Insured Protector Lite Expanded, as this plan provided us with exactly the coverage we needed without paying for coverage we felt we did not need.
Marcia F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
CSA Travel Protection Custom
I did not need to use the policy, but since I was traveling alone it was good to know I had coverage.
Joyce O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Essential Expanded
We used the coverage as a hedge against adversity. We experienced none, so the coverage was not used. Therefore cannot comment re: adequacy of coverage.
Frederic G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
CSA Travel Protection Custom
The coverage and cost was a good value.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
This was just the coverage that I needed. I have no problem with expenses of missing flights but coverage for medical evacuation and high cost medical was important.
Andrew D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Super Saver
I was happy with the plan although I did not have to use it.
Charlean R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Got the coverage at the last minute, didn't need it. However, as with most insurances, it provided peace of mind.
Richard R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Choice Outbound
We needed pregnancy coverage and many others did not cover this. It was easy to purchase.
Leanna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback, but this policy, like all other travel insurance plans, excludes "...pregnancy or childbirth, or elective abortion, other than Complications of Pregnancy..."
    You may be referring to coverage for the “Complication of Pregnancy” which this plan defines as "...a condition requiring Hospital confinement, whose diagnosis is distinct from pregnancy but adversely affected or caused by pregnancy, such as: a) acute nephritis or nephrosis; b) cardiac decompensation; c) missed abortion; and d) similar medical and surgical conditions of comparable severity.
    Complications of Pregnancy will also include: a) non-elective cesarean section; b) termination of ectopic pregnancy; and c) spontaneous termination of pregnancy, occurring during a period of gestation in which a viable birth is not possible. However, the term Complication of Pregnancy will not include: a) false labor, occasional spotting, or morning sickness; b) Doctor prescribed rest; c) hyperemesis gravidarum; d) pre-eclampsia; or any similar condition associated with the management of a difficult pregnancy not consisting of a nosologically distinct Complication of Pregnancy."

    In the future, should you need a policy that includes Complications of Pregnancy, you may wish to call customer care at 800-487-4722 since plans may vary on the definition.
    Feb 26,2016
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