Customers rate our travel insurance plans
( 4.58 out of 5)
based on 33,946 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
HCC Medical Insurance Services Atlas International
Didn't need the policy, but I guess that's good.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
We purchased the policy primarily for medical coverage while overseas.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Steven S. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. However, we are pleased to learn that your claim was paid. In the future, if you experience an unusual delay in claim status communication, please contact InsureMyTrip and request a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722 or emailing customercare@insuremytrip.com.
    Jan 30,2016
The trip included a
AXA Assistance USA Gold
We appreciate their help and understanding in a difficult situation for us.
Susan G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide you coverage and assistance and hope you will consider AXA Assistance USA for future travels.
    Feb 01,2016
The trip included a
CSA Travel Protection Custom
The plan covered all our concerns and was reasonably priced. Although we did not need to file a claim, we felt assured just knowing we had the coverage if it became necessary.
Douglas R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We have purchased insurance from AXA to cover three trips, and twice we needed to file a claim. Their response was consistently prompt, compassionate, and fair. We were fully reimbursed for all expenses that we documented on both claims.
Larry S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had good experience with the claims process. We look forward to providing travel protection for all of your future endeavors!
    Feb 02,2016
CSA Travel Protection Custom
Fortunately, I did not have to use the insurance. But, I feel better to know that I could use it in case of an emergency, especially when I am traveling overseas.
Ursula K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard Basic
Great that my family and I were secured in term of any unforeseen circumstances. Will be taking your insurance on my next flight , and recommend it to friends and family.
Jacob M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic
Fortunately I did not need to use it. The real test is how the company responds when there is a need.
Ephrem R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Essential
Hope to use your insurance for future trips and you will have discount price for regular customers like us. Thank you.
Revathy I. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
Glad we didn't need to file any claims to really see how the plan would have resolved issues.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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