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Customers who have visited Australia rated our travel insurance plans
4.53 out of 5
543
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
I had no problems and did not file any claims. I wish the cost were less, but otherwise I'm satisfied.
Dorothy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
I did not file a claim so I have no comments on how a claim is handled, which is always an important element.
Rick O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Not making a claim, no ability to decide if the insurance was good or not
Philip S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 11,2016
The trip included a
tour
CSA Travel Protection Custom
Good peace of mind for a reasonable cost.
Phyllis J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Not used
Clive R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureandGo Global Gold
We did not file a claim so it is difficult to review or recommend the plan.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travel Insured Worldwide Trip Protector Plus
Thankfully we did not need to make a claim, so I cannot speak to the claims process or whether coverage was to our liking. We did, however, feel confident that should an issue arise, our selected policy covered nearly all possible problems. I'd also like to say that I had a question regarding our coverage amount that Travel Insured was able to answer quickly via email. Their customer service was both efficient and effective.
Amy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
We were delayed by more than 24 hours.
In spite of that, all we were compensated for were some of our outlaid expenses. The delay cost us precious time from an expensive trip. There should be a reasonable remuneration for the time lost from our trip.
Lois L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you very much for your comments regarding the Travel Delay coverage in the Gold plan. As you indicated, AXA would only reimburse you for your paid expenses. Unless the loss of time actually results in increased costs during the trip or unused prepaid expenses, as listed in the policy, there would be no coverage for the inconvenience of the delay in any Comprehensive plan even though it is definitely a disappointment when it occurs during a trip. However, we will bring it up to our various providers. Perhaps some form of reimbursement can be incorporated into future plans.
    Apr 21,2016
Nationwide Mutual Insurance Essential
Service representive was so helpful. She was very patient and pleasant. Didn't need the coverage, but was happy to have it just in case of an emergency.
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Platinum
This was an affordable plan that wss easy to purchase and gave us peace of mind to travel to the other side of the world for three weeks. I'm happy we never needed to use it, but I've had friends what have been injured out of the country and it wasn't a pleasant experience. They now won't travel out of the US. That isn't an option for me!
Simeon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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