Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,496 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Antarctica
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Filed claim
The trip included a
AXA Assistance USA Gold
Since I didn't have to use the trip insurance, I have no basis on which to discuss the quality of the plan. Given what I think I know, the coverage and cost was fair. That may have changed drastically if I would have had to file a claim.
Timothy B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 24,2016
The trip included a
InsureandGo Global Silver
This plan was more affordable than some others. Since I did not have a claim, I was satisfied with the performance. Just wish that there were more options offered at more reasonable prices.
Brigitte M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Happily, did not have to file a claim.
Sherie Z. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 17,2016
HCC Medical Insurance Services Atlas International
This was easy to do, great coverage for a quite small cost. Recommended.
Diana D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
I would like to be able to get trip interruption coverage for these kind of trips in addition to medevac coverage, but the additional cost is just too much. The cost for this medevac coverage was doable, so we were happy to have that at least ... and happy that we didn't need to use it! Fortunately, we made all of our connections and the trip was fantastic, so we were lucky ... this time.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
My trip required travel insurance. I did a lot of comparative shopping and determined AXA gave the most bang for the buck. Fortunately, I never needed to use it. Nonetheless, I was satisfied with the cost and coverage of the policy.
Patrick K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you taking the time to provide a review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 15,2016
The trip included a
AXA Assistance USA Gold
The ultimate test in any insurance is in handling claims. Since we did not file a claims, we reserve judgement on the insurance.
Youssef Nashed Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I filed a claim after first discussing it with a phone representative who said what part of the policy she thought would cover it. My claim was denied in full saying that I wasn't entitled to reimbursement because the cost of my cruise was refunded but I did not request reimbursement for that!
Kay D. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
Acknowledgement of receipt of claim was prompt, Additional invoices were required and were sent within hours of receiving the request. But then there was a month delay with no contact. I had to initiate a call and was asked to sent the invoices again. The claim was for trip interruption and payment was for 7 out of 9 days. But initial payment included only 6 days. When I pointed this out, the additional payment was made, but with no explanation or apology for the incorrect initial reimbursement.
Jerry S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you need assistance with your claim, please contact InsureMyTrip and request a Customer Advocate. Our Customer Advocates can check the status of your claim, and attempt to expedite the claim process. Travel Insured has issued the following statement in reply to this review:

    After reviewing with the Claims Managers, Travel Insured International reported that it appeared the Claims Department had not received the attachments. Once the documents we re-sent, the claim was paid. When the air was discovered, the analyst sent a reply and advised she requested the difference, and the payment was issued right away. We apologize for any confusion and want to assure you that members of our claims department and their management team are always readily available to our customers, and they can be reached at 1-800-243-2440 to discuss a claim filing that has not resulted in a happy or satisfying. We look forward to assisting you in your future travels.
    May 11,2015
The trip included a
CSA Travel Protection Custom
I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.
David M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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