Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,533 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Botswana
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Filed claim
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
My trip turned out great and I remained safe and healthy and
I thankfully did not need to use this insurance plan.
That said, being in such a remote location, the policy provided me with peace of mind knowing I could deal with any potential serious medical issues quickly and affordably.
Vivian E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The price was fair for the coverage.
Sheri P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
    Feb 24,2016
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
The insurance gave me peace of mind, although, in the end, I didn't need to make a claim.
Margaret K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Many people disregard the need for travel insurance, but you never know if or when you will need it. In fact, I thought that I might need to use my coverage after suffering a burn in Botswana. I was happy to see that the out of country contact information was very clear on the paperwork, but even happier that I didn't need to use the plan!
Tera K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
This type of insurance seems very expensive for someone like me, who is in good health and is active physically. I now have a separate medical evacuation plan, so will be looking for a less expensive plan for delays and cancellations in the future.
Prindle V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TripMed
I am glad they offered the reasonably priced option I selected.
Vivian N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
My reservations about GlobalAlert! are not about the actual coverage. Rather, I had issues with TripMate, the company which processes claims for Global Alert and a number of other insurers. They took an excessively long time to process my claim. I initiated the claim on 10/29/14 and was told that they would have it resolved in 15 business days. I supplied them will all requested information in a very timely fashion, as I wanted to be made whole for financial losses I had incurred. I had to call repeatedly and basically become a nuisance to make anything happen. I was told over and over again that my claim was in "expedited" status, meant to make me think that they were trying to push it through rapidly. I was finally notified on 1/8/15 that my claim was settled. This was a day after I threatened to complain to Global Alert. The foot-dragging and excuse-making on the part of TripMate was epic. This should not have been difficult or lengthy. The final information they claim they needed from the airline could have been obtained on 10/30 with a simple phone call or email. In the end, and this reflects positively on Global Alert and the coverage, I was fully compensated for my loss.
Maury M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are please learn that your claim was covered, and were satisfied with Global Alert's coverage. We are sorry to learn that your claim took several months to pay. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates assist customers with the claims process by contacting the insurance companies to help resolve claims issues.
    Jan 13,2015
AXA Assistance USA Gold
Hard to evaluate since fortunately, we did not need to submit a claim. We selected this plan because it best met our needs. I think the expense may be somewhat influenced by our ages - nothing we can do about this.
Joanna M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The three main factors in determining premium are: trip cost, duration of travel, and travelers ages.
    Aug 25,2014
CSA Travel Protection Custom
While I did not have to file a claim, I was assured that my needs were well covered.
Ann W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Rates were much less than the tour company's rates. I didn't have to use the insurance but felt confident that all was covered. (I have made a claim in the past and it was quickly resolved to my satisfaction.)
Lynn R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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