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Customers who have visited the Bahamas rated our travel insurance plans
4.69 out of 5
1,024
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Prime
Our 4-night cruise to Bahamas was plagued by bad weather and rough seas. We were not able to stop at the island nor able to get off the ship during the entire cruise due to torrential rains and winds. Trip interruption / itinerary-change coverage did not cover this because we never left the ship. In order for this coverage to apply, we would have had to leave the ship and not get to have the ship services (ie meals, rooms). Otherwise, it was a comfort to think that we would be protected from major problems, but the details of coverage should be checked out for these types of exceptions/qualifications. For example, if the ship was disabled out at sea for days, no reimbursement would be given.
Peter W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you experienced bad weather during your cruise. Below is an expert from the Nationwide Mutual Insurance Prime plan explaining the Itinerary Change benefit:

    "In the event a cruise/Travel Supplier makes a change in Your Covered Trip itinerary that prevents You from participating in an event/activity pre-paid prior to departure and scheduled on the Your Covered Trip itinerary, nonrefundable pre-paid event/activity expenses will be payable up to the Maximum Benefit Amount shown in the Confirmation of Coverage.

    Benefits will not be paid if the event/activity is rescheduled during the course of the Covered Trip.

    Verification by the Cruise/Travel Supplier of the change in the scheduled Trip Itinerary will be necessary for claim
    payment."

    If you have any questions or concerns please call us at 800-487-4772. Our representatives are available 7 days a week and would be happy to assist you.
    Mar 18,2016
The trip included a
cruise
John Hancock Bronze
Thankfully, didn't need to file a claim. While in Nassau, Bahamas one of the women on our ship fell and broke her hip. And a friend that was with my group had a kidney stone attack and had to visit the ship's doctor for pain meds. Just shows that accidents and sickness happens more often than you would think.
Ricky B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
I had some hotel and taxi expenses due to a flight cancellation for weather. They approved the claim and processed the claim check in a timely manner. I will use them again.
Felino C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International
A great piece of mind on my trip..will do again for sure.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travel Insured Worldwide Trip Protector Lite
Satisfied!
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Quick payment of medical visit. I'm very satisfied.
Doris E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I did not file a claim or have any contact with the underwriter for this trip. Therefore, I cannot review this product fully or provide a meaningful satisfaction rating.
Peter C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
We did not have any problems, and we are not filing any claims. Everything went without a hitch.
Rosalia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice Family Plan
THANK GOODNESS WE DIDN'T USE IT !!!
Christopher L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I didn't need it, but I was glad I had it. If you are going on a trip, buy this coverage. Don't put it off, so that you are able to get a pre-existing conditions waiver.
WILLIAM W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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