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Customers who have visited the Caribbean rated our travel insurance plans
4.69 out of 5
3,792
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Seven Corners Roundtrip
Bottom line: Seven Corners paid for our trip cancellation due to a death of a parent. That said, it took way too long. I provided all the information they asked for. Several weeks later I was told they were missing some information. The information they were missing was in the same attachment for everything else they received, but I sent it out to them again. Three more weeks go by and I have heard nothing. I call a representative who was wonderful. She stated that they were still waiting for that one piece of documentation that I had sent for the second time. She had me send it again adding her name to the subject line. That worked! She received it and got back to me immediately. Then I continued waiting for 2 more weeks, so I sent another email. Several days later, I received an email (by the way, you get an automated email response immediately that says you will hear something in 24 hours. Hah! My first email to them never got a response). This time the email said that everything was approved and that they had issued the payment. I also received a voicemail saying the same. Great! When I didn't receive the payment after a week, I called. The rep apologized for the miscommunication and that it takes 10 days. Two plus weeks later, I'm calling back. The rep checks and says that the check should go out that day. I finally received it, and as I said in my first line, I got the money, but it should have never taken that long and required all the follow ups.
Diane F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
While we didn't need to file a claim, it was comforting to know we were covered for an unexpected event.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Thanks!!
Joanne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
did not have to use it but was glad to have it
carmen a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
Peace of mind - priceless!
Coverage we needed at a price we liked.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I didn't need to use it, but was glad I had it. Great peace of mind.
Edith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Bought this policy for a family cruise. 4 days before the cruise a family member who was also traveling with us became unexpectedly ill requiring hospitalization and subsequent last minute cancellation of our trip. Once we filed the paperwork, it took about 3 weeks to receive our reimbursements from Nationwide. No problems. Paperwork was reasonable. Received coverage as promised.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Travel Insured Worldwide Trip Protector
Insurance was affordable and easy to set up. It gave us peace of mind.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
At one point we thought we might need some assistance (thankfully that airport issue was resolved), It was so much less stressful knowing that we would have some help had it been needed. Thanks.
Wilma E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Seven Corners Roundtrip
At one point we thought we might need some assistance (thankfully that airport issue was resolved), It was so much less stressful knowing that we would have some help had it been needed. Thanks.
Melvin E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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