Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,298 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Chile
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Filed claim
M.H. Ross Advantage Complete
Although I didn't have to use the plan or file any claims, having the comprehensive coverage gave me the peace of mind for a worry-free trip.
Casey W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
As with most insurance, one is buying peace of mind. We had no problems with this trip and the AXA policy provided backup just in case.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 29,2016
The trip included a
AXA Assistance USA Silver
My phone calls were always answered promptly by a "live" person. I needed to cancel my trip due to an accident, and my claim was processed promptly.
Carol G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and hope you will be able to reschedule the trip. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Mar 17,2016
Global Underwriters Diplomat International
We are not satisfied with Global Underwriters.
We will be filling a claim for out-of-pocket expenses related to treatment for a fractured wrist my wife received while traveling in Chile. She received medical care in Buenos Aries; x-rays, medical assessment and a cast. The doctor informed us that my wife required surgery to repair that brake so we elected to return home early to be treated by our local doctor. We notified Global Underwriters of the situation and were told that our insurance would not cover the cost of an early return home. We were told that they would cover the surgery in Buenos Aries but not the travel expense to return home early to be treated there.
The Global representative actually laughed at us and told us that we bought the wrong coverage.
I should note that the total cost for the medical care in Buenos Aries was $110. With a deductible of $100 Global owes us $10. We are still had the out of pocket expense of $1,300 in changes in travel arrangements, not to include the lost value of our vacation because we ended up missing 1/3rd of the package group tour we were on at the time of the incident. Further, we paid $280 for the insurance package so in total we will have out of pocket expense $1,570 assuming we get paid the $10 Global owes us.
Anyone who is traveling abroad should know that most trauma injuries incurred while traveling are ambulatory and should insure that the coverage includes early return due to injury. Emergency medical evacuation does not cover ambulatory situations.
Also, check with your own health insurer to see if they provide primary coverage for illness or injury when traveling abroad. We discovered that our health care provider would provide primary care coverage while we were overseas to include referral to local medical facilities in the event of illness or injury, coverage of medical transport to local facilities and translator services if necessary.
We are not happy campers! We would have been better off if we had not purchased the insurance in the first place.
ottie n. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn about the injury that was suffered. Unfortunately, the Global Underwriters Diplomat International plan does not cover Trip Interruption due to an injury or illness of an insured person. Most Single-Trip Medical plans cover Trip Interruption due to the death of an immediate family member or a Natural Disaster which destroys your principal place of residence.

    Comprehensive travel insurance plans do cover Trip Interruption due to an unforeseen, accidental injury, emergency illness, or death of the insured(s), traveling companion(s), and family member(s).

    In the future, please call us at 800-487-4722 so we can assist you in selecting plans that adequately cover your primary concerns.
    Apr 01,2016
The trip included a
InsureandGo Global Silver
It's difficult to rate a plan which was never used. It was purchased to provide peace of mind. Gratefully, no claims will be filed so I cannot honestly rate how satisfied I am.
Catherine L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Cannot comment on ease of filing a claim.
Shannon M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 24,2016
The trip included a
AXA Assistance USA Gold
I selected AXA Assistance Gold plan after a comprehensive review of other competing plans as provided by Insuremytrip.com and I was very satisfied with the process, albeit no claims.
Charles O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
    Feb 24,2016
The trip included a
AXA Assistance USA Gold
Again no comment as I did not have to use it.
karen e. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
MEDEX TravMed Choice Outbound
The Customer Service representative who helped me select the plan was superb and efficient. I am glad I didn't need to use it, but cost was really reasonable. Thank you.
Ashley C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
It seemed like a good plan at a fair cost. I had no need to file a claim so cannot give a rating on this.
Ian M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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