Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 28,975 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: Italy
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Filed claim
The trip included a
InsureAssist TravCan
Coverage was great, and fortunately I did not need it. While it is great peace of mind knowing you have it, I really was happy I did not need it for any reason.
David B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
On Call International Single Trip
Application process was easy and liked that when I called, the customer service representative was quick to identify my needs and assisted me in completing the application. The price point was excellent for the product.
Jessica J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
TravelSafe Classic
I was happy with your website and plans.
Richard L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Bridge
A month after submission of a very well documented claim, I called for a status since the online claim tracker hadn't moved for two weeks. No one answered; however, the voice mail said someone would call back within 24 hours. No one did, but I got the same "will call you back within 24 hours" message. Again, no answer. I called again and actually got a person. They found my claim and said it would be expedited and I would hear from her in 3 workdays. At the 5 workday point, I called again and was told the claim was being reviewed and should be completed shortly. Evidently the claims work overwhelmed the available staff and everything was behind. Finally, after 2 1/2 months, the claim was paid.
Robert B. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you experience issues during the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.

    The following is a statement issues by the claims administrator:

    “Thank you for writing a review and making us aware of your negative experience with your claim. I understand you are dissatisfied with the time it took for your claim to be paid and our communication during the claims process. You are correct, you filed a very well documented claim, and Trip Mate did not process your claim quickly. Our goal is to process your claim within 10 business days once all documentation is received, and we failed to achieve this goal with your claim. Being responsive and communicating clearly is a priority for our customer service team, and we fell short of this, as well. We agree that it is unacceptable to promise a call back and not fulfill that commitment. Please accept my sincere apologies for the frustration associated with your claim. We truly appreciate you sharing this feedback because your experience will help us improve our training and better assist other travelers.”
    Aug 14,2015
CSA Travel Protection Custom Luxe
I did not have use it, but it was good to know it is there as a back up.
RAGUNATHAN S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
It sure is nice to travel with the peace of mind for a reasonable price. My major investment is covered!
Randall O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
My experience discussing my travel insurance needs and traveling concerns with customer service representatives was good. Researching options and discussing needs was good. Had peace of mind with insurance for such a costly trip.
Maureen D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I felt very safe during my entire trip due to having coverage with your company. InsureMyTrip is excellent in every way, and I will certainly do business with you again in the future. I will definitely refer others to you! Thank you so much.
Sincerely, Victor Chiericoni
Vittorio Claudio C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The peace of mind was comforting, and the reduced stress was most welcome.
Barbara B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The plan was more comprehensive than others I reviewed, and was competitively priced. This plan offered more protection for less cost than other carriers offering less coverage. Based on the scope of coverage and price comparisons, I would recommend CSA to others and will use the service for future vacations.
Ronald K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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