My husband had to cancel at the last minute for work reasons so he was unable to join us on the trip to Thailand. We submitted the paperwork exactly as requested and it was paid promptly. No issues. I also hurt my knee while on the trip and had to go to an urgent care clinic for treatment. Again, I followed the instructions given on the forms for submitting the claim, they called to clarify one issue, and then paid with no problem. I had kept all receipts and was able to provide everything they needed to document issues so things went smoothly. Very very pleased. I have been buying travel insurance for years and never had to file a claim for medical reasons, so I was glad I purchased this again.
Pamela Y. would
recommend this plan to a friend or relative.