Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,273 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Australia
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Filed claim
Travel Insured Worldwide Trip Protector Plus
Thankfully we did not need to make a claim, so I cannot speak to the claims process or whether coverage was to our liking. We did, however, feel confident that should an issue arise, our selected policy covered nearly all possible problems. I'd also like to say that I had a question regarding our coverage amount that Travel Insured was able to answer quickly via email. Their customer service was both efficient and effective.
Amy B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We were delayed by more than 24 hours.
In spite of that, all we were compensated for were some of our outlaid expenses. The delay cost us precious time from an expensive trip. There should be a reasonable remuneration for the time lost from our trip.
Lois L. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Carol
    Photo
    Thank you very much for your comments regarding the Travel Delay coverage in the Gold plan. As you indicated, AXA would only reimburse you for your paid expenses. Unless the loss of time actually results in increased costs during the trip or unused prepaid expenses, as listed in the policy, there would be no coverage for the inconvenience of the delay in any Comprehensive plan even though it is definitely a disappointment when it occurs during a trip. However, we will bring it up to our various providers. Perhaps some form of reimbursement can be incorporated into future plans.
    Apr 21,2016
Nationwide Mutual Insurance Essential
Service representive was so helpful. She was very patient and pleasant. Didn't need the coverage, but was happy to have it just in case of an emergency.
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Platinum
This was an affordable plan that wss easy to purchase and gave us peace of mind to travel to the other side of the world for three weeks. I'm happy we never needed to use it, but I've had friends what have been injured out of the country and it wasn't a pleasant experience. They now won't travel out of the US. That isn't an option for me!
Simeon C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Since I didn't have to file a claim, I don't know how easily and thoroughly it would have been handled. Knowing I had coverage made me more comfortable before and during my trip.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 04,2016
John Hancock Gold
Fortunately I did not need to use the insurance.
Frances B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Best price for coverage I found
Spencer S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the feedback. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 28,2016
The trip included a
MEDEX TravMed Choice Outbound
I was lucky because I or my husband had no medical problems and did not need to use the insurance. I picked the policy I did because of what it offered for the price.
sharon k. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Gold
Plan provided peace of mind.
Joseph F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
Since I didn't have to use it, it's difficult to adequately assess the value.
Douglas H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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