My original review of MH Ross was not very favorable due to MH Ross's processing of my claim. However, InsureMyTrip became an advocate on my behalf and with there diligence and persistence MH Ross finally paid my claim. The process was very exhausting for me due to the conditions which initiated the claim in the first place and I was ready to give up. However, the advocate didn't and stuck with it and took charge. She kept me informed the entire time and last week (4 months after date of injury) she was contacted by MH Ross with the good news that all parts of my claim were being paid. The representative was professional, helpful, caring and understanding and I will always use InsureMyTrip to select my choices for travel insurance. Thank you for being the bright spot in this experience. I feel like I have made a friend for life with her.
James B. would not
recommend this plan to a friend or relative.
1 people found this review helpful