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Customers who have visited Fiji rated our travel insurance plans
4.42 out of 5
34
ratings and reviews
97%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
Since I did not use the plan I really can not comment.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
I purchased this plan in December for a trip in March. It had a ten (10) look back (whatever that is). I called to cancel the insured trip because my wife suffered a set back from open heart surgery six months ago. She spent over three days in cardiac ICU in February and was advised against making the trip at this time.. I was told that there would be no refund or transfer to a trip rescheduled in September because of the 10 day lookback. I feel that that is unfair especially since there would be no claims from the trip because there was no trip. Very unhappy customer.
CHARLES B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "We're sorry we have not met your expectations. Our aim is to provide an excellent customer experience. One of our team members is reaching out to you as we just need to receive proof of cancellation and refund in order to refund your policy. If you have paid any penalties for cancelling this trip, we will help you process a claim. You may also contact us at 1-800-328-9505.

    We wish your wife a speedy recovery"
    Apr 07,2016
The trip included a
tour
Travelex Flight Insure Plus - Flight Only
I had a couple questions that were not covered online so I called and the customer service representative was friendly and helpful, answering all my concerns. She processed my purchase quickly and I was relieved and didn't spend much time. I highly recommend this company for in-flight insurance!
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Ultimately, we got a reasonable payout from the insurance company for a trip that was interrupted by a mandatory Hurricane evacuation. My only complaint was how many times we had to follow up and clarify and send in more documentation. We had to fight for our claim! But it worked out in the end.
Lani C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased on learn that your claim was paid. In the future, if you purchase travel insurance through InsureMyTrip, and experience difficulty with your claim, please call 800-487-4722 and request a Customer Advocate. Our Customer Advocates contact the claims department on the customers behalf to assist in getting the claim resolved.
    Jun 12,2015
CSA Travel Protection Custom Luxe
Great product at a reasonable price. The coverage certainly added peace of mind given we were so far off the beaten track. Thank you.
Jennifer G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
We were very happy with this coverage. We fortunately did not need it and did not make any claims. But, we read the plan documents carefully and felt like this plan provided very good coverage for everything we might need. It was good peace of mind to have for our honeymoon.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We didn't need to use the plan which is a good thing!
George P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Appreciated customer service when considering my options.
Nanette K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom Luxe
Being a retired RN I know all the health problems that might happen on a trip out of the country.The man I spoke to was very pleasant and helpful.My son in law's company also uses this insurance company so felt if anything should happen I was in good hands.Had a lovely trip to Fiji except the heat and humidity were over the top!
Lois D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We didn't need to use it...thank God! The policy was easy to purchase and print the documents we needed.
Bill B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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