Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,143 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Global Underwriters Diplomat International
It would be of value to have information regarding the handling of claims. This policy is excess over other health coverages and I am curious about actual claim experience and procedures that are followed. I am a former casualty claim manager and also have work experience with group medical claims.
Curtis P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Hello and thank you for your questions. Below is the information found at the end of the Description of Coverage that you received as part of your policy. Also, the claim form requires the information highlighted below. Global Underwriters Claims Department adjudicates anywhere between 1,500 and 3,000 claims per month.

    "HOW TO FILE A CLAIM
    Please follow these instructions:
    • Complete front of claim form, in full;
    • Sign Medical Authorization and Authorization to Pay Benefits on front of claim form;
    • Mail to Administrator with itemized bills, showing diagnosis, and Explanation of Benefits from your primary insurance carrier for each bill (if applicable)

    All itemized bills must include:
    1. Patient’s Name;
    2. Patient’s Address;
    3. Diagnosis;
    4. Date of Service;
    5. Description of Service (CPT Coding);
    6. Medical Provider’s Name, Address, Telephone Number, and Federal Tax ID Number

    • A completed claim form must be submitted for each injury or sickness a student sustains.

    Keep copies of all claims forms, bills, and correspondence for your own records.
    In order for benefits to be paid, claim forms must be filed within 90 days from the date of injury or sickness."

    After reviewing this information, please let me know if you have any questions or need anything more.
    Feb 03,2016
The trip included a
InsureandGo Global Gold
Plan was easy, reasonably priced and easy to navigate. Will definitely use again
Joyce K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
I'm happy to say I didn't need to use the plan!
Ann M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
After having completed the necessary info on the claim form, reimbursement was reasonably quick and satisfactory...
Joseph S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Not possible to write a review when we did not need to file a claim. Any of the above star ratings are not meaningful.
Harry M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Lite
Purchase straightforward and fast. Promised coverage very good. Info provided to take on trip very complete. Did not file claim. Would purchase again.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
FAST & EASY
RAYMOND Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
My wife and I never ever buy trip insurance and vacation at least three times per year. Our dilemma with this trip is that we had to change plans three times to get to our final destination each way and the one airline had a poor track record with delays and lost luggage. Thank goodness everything worked out and we didn't need to use it.
KEVIN M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Did not have to use it, thank goodness.
Gerald H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Global Underwriters Diplomat International
Not sure what the point of a review is when we did not need to make a claim, but taking out the insurance was certainly easy.
Stephen A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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