HCC Medical Insurance Services
I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.
I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.
Kristyna Z. would not
recommend this plan to a friend or relative.
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