Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,390 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
South Africa
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Filed claim
The trip included a
AXA Assistance USA Gold
Since I didn't have a health problem it's a bit hard to rate things.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
So happy I had it, but of course more happy I didn't have to use it! Peace of mind!
Pamala H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas Multi-Trip
We did not have to use the plan, so it was not a good test, but the coverage was there if we needed it.
David P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Nationwide Mutual Insurance Company Essential Plan provided all the coverage I look for when purchasing a Travel Insurance Plan. The Plan not only covers the Trip Cancellation, Interruption, and Lost Luggage, but also the more important coverage of High Limits for Medical and Medical Evacuation at a very good price.
Russel L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Lite
Plan I selected was cheaper than the one offered by the Travel company, with almost identical features. Fortunately did not have to file a claim.
RoseMarie B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Claim was handled fairly and completely, after some initial delays relating to additional medical info requests. If I had been told of everything needed at outset I would give 5 stars. Customer service was friendly and helpful and once all info they needed was sent payment was full and prompt.
Wilbur J. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We apologize for any difficulties you may have initially experienced in filing a claim but are happy to hear all has been resolved. We appreciate your comments and continually use customer feedback to improve our services. We hope you will consider us again for future travel.

    Mar 24,2016
The trip included a
AXA Assistance USA Gold
Never could get answers on coverages. I was trying to help my husband in the hospital, and all the plan cared about was getting my husband out of the hospital. I asked that they guarantee coverage, but was told no one to translate with billing, which was not true and made us wait for 3 hours to get a bill, only to find out only a part was guaranteed. Further, they undermined my attempt to get a bill with itemized procedures by telling the hospital that it should be given to AXA, not me. In the end they were not an advocate and my husband was discharged too early, only to end back in hospital on arrival in USA.
Tying to file a claim once in the US was nearly impossible. The AXA claim adjuster never returned my calls, and rarely answered any questions I put to him on his voice mail, If it were not for InsureMyTrip, I would still be trying to get claims filed and processing questions answered. The claims adjuster claimed that his voice mail did not work, but I sincerely question that his voice mail was continually broken from the beginning of January until the beginning of March. If it was, what good is it to have a claims adjuster who never calls you back? Many thanks to IMT for there vigilance!
Laramie M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy, and thank you for allowing us to advocate on your behalf. We are pleased to learn that AXA Assistance USA paid the claim.
    Mar 25,2016
John Hancock Silver
I did not need to file a claim. My trip went very well but it was good to know that I had essential coverage if I needed it.
Eileen M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
I was glad I was able to purchase a policy which only covered medical emergencies
Donna D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Underwriters Diplomat International
Fortunately I did not use the policy. I purchased a policy that only covered medical emergencies. I was glad that I was able to purchase a policy for just that purpose.
Lauren B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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