Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
WorldTrips
Atlas Journey Economy
I bought the WorldTrips Atlas Journey Economy plan in early 2023 because I'm always a little bit concerned when traveling in Middle East. In this case, I was going on a private tour through Native Eye, an E.U. travel company, to Saudi Arabia. The policy I purchased specifically covers for terrorist activity.
Several months after Israel was attacked and things escalated in the Middle East, I received a notice from the U.S. State Department warning not to travel to Saudi Arabia and other Middle Eastern countries because of extreme danger and the likeliness of terrorist activity. I canceled my trip with Native Eye and filed a claim requested that my deposit be returned. My claim was denied. I wrote several e-mails to WorldTrips and found them to be very elusive and noncommunicative. To this day, I have never gotten a reasonable explanation why the claim was denied, other than to receive policy "boilerplate" terms and conditions. I would not recommend using this Company.
Several months after Israel was attacked and things escalated in the Middle East, I received a notice from the U.S. State Department warning not to travel to Saudi Arabia and other Middle Eastern countries because of extreme danger and the likeliness of terrorist activity. I canceled my trip with Native Eye and filed a claim requested that my deposit be returned. My claim was denied. I wrote several e-mails to WorldTrips and found them to be very elusive and noncommunicative. To this day, I have never gotten a reasonable explanation why the claim was denied, other than to receive policy "boilerplate" terms and conditions. I would not recommend using this Company.
Kenneth A. would not
recommend this plan to a friend or relative.
-
Angie
Hello, Kenneth. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name and policy number, along with a reference to this review. We will be happy to assist you.Apr 15,2024
John Hancock
Bronze
It took more than 2 months and several phone calls to receive payment for a very straightforward claim. There are also absurd requirement for redundant documentation (e.g. a copy of a train ticket with the amount paid stated clearly on the ticket was not enough — they also required a copy of my credit card statement).
HAROLD M. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
WorldTrips
Atlas Journey Economy
I didn’t d not use the plan. We bought lots of over the counter glue medications not sure if cover no hospitalization
Zargona N. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Easy to book. Provided peace of mind in case of COVID cancellation. Reasonable price for coverage offered.
Bruce H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
we did not have any claims but it is always good to have coverage in any event, thank you.
Mohammed R. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
The coverage is good but it is very expensive .
Salma S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
Exceptional service by AIG. Claims process was hassle free. It took less than 10 minutes to file the claim & got the refund within three days.
Afzan A. would
recommend this plan to a friend or relative.
Travelex
Travel Select
I went on a vacation and had some unfortunate medical issues. The emergency provider, On-Call is horrible and they bury you in paperwork instead of trying to help you.
TravelEx Claim Administration is no better. I filed 2 separate claims and provided all the documentation and now 1 month later I have not received any payment or information. I called to follow up and I was told someone would call me but noone did.
They did string me along, making partial payments until I persisted..
Finally 4 months later and several faxes and mailings later, the claim was settled, not exactly an easy process but I did get 95% of the claim reimbursed..
TravelEx Claim Administration is no better. I filed 2 separate claims and provided all the documentation and now 1 month later I have not received any payment or information. I called to follow up and I was told someone would call me but noone did.
They did string me along, making partial payments until I persisted..
Finally 4 months later and several faxes and mailings later, the claim was settled, not exactly an easy process but I did get 95% of the claim reimbursed..
Khalid A. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. Travelex has issued the following reply:
"Thank you for reaching out to us on InsureMyTrip.com, we do appreciate you notifying us regarding the Claims Administrator and the Travel Assistance Company.
We review and process our clients’ claims with every consideration related to the details of the situation. Insurance is highly regulated and in order to confirm coverage, completed claim forms and documentation are an important part of the claim process. Occasionally, additional documentation is required by our claims administrator in order to validate coverage as it relates to the specific conditions as listed in the plan purchased.
Additionally, it is imperative for the Travel Assistance Company to obtain a completed medical report and fit to travel forms, prior to making safe travel arrangements.
Travelex makes every effort to review all concerns from our clients and we hope this provides clarification on the plan benefits and claims process.
If you have any questions, please feel free to email us at [email protected]"Apr 07,2016
WorldTrips
Atlas America
I didn't need to use the insurance, but it's a safe fealing you can obtain insurance from anywhere for any country without a load if hassle. Don't know how the service is, but hope I never need it.
Joseph B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I applied on what I thought was the 20th day from the date of payment. All the other companies that waive the preexisting condition exclusion, when you apply within 20 days, said that I was in day 21 it was too late. These people allowed the waiver.
Richard W. would
recommend this plan to a friend or relative.
-
Carol
In reply to this review, we would like you to know that the various Comprehensive plans have different conditions that qualify a traveler for the preexisting condition waiver depending on plan and state of residency. Some plans simply do not offer a waiver.
The AXA Assistance USA Gold plan offers the waiver if the traveler (1) purchases the policy within 14 days of the Initial Trip Payment (Day #1 is the date of that Initial Trip Payment); (2) is medically fit to travel on the policy purchase date; and (3) pays the appropriate additional premium to add the coverage.
In the future, please call us at 800-487-4722 if you wish to quote and purchase a plan with the preexisting condition waiver.Nov 26,2015