Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,318 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
the Caribbean
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Filed claim
The trip included a
Travelex Travel Basic
We always purchase our travel insurance through InsureMyTrip, and usually choose Travelex plans. We have peace of mind because we have had friends who have had to make a claim, and they were treated well. We will be back.
Dorothy R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
Picking out the plan that provided the coverages was done easily online. We did not have to file any claims (thankfully) so don't how it would be working with the company in that regard. Travelex did a good job keeping us informed about our coverages, how to contact them when traveling, etc. So no complaints there.
Dale C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
GeoBlue Voyager Essential
Since I didn't need to file a claim, I don't know how well the company would have responded.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
I was happy to have coverage; I have no idea if it would have worked for me me, since I didn't have to use it.
Penny B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
The trip included a
TravelSafe Classic
It was a great plan. As usual, we did not need to use it, which always makes for a great plan.
Having coverage in case of an emergency makes traveling less stressful.
Billy L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I did not have to make use of my policy, but what Allianz Global offered seemed reasonable for the needs of my husband and me.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
HTH Worldwide TravelGap Excursion
My travel dates changed due to inclement weather and I received an immediate credit because I was within the 10-day review period and the policy covered fewer days. I wasn't expecting this but the customer service representative told me about the credit I was due and exactly how to obtain it. Great service!
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
On day five of our cruise someone became seriously ill and needed to get back to the States for care. We detoured to Grand Turk where the person and his family were taken to the airport and airlifted to Florida. I certainly hope this man had trip insurance that covered the medical transport as well as the medical bill from the care he received on the ship. For me, the medical coverage is the most important part of trip insurance. I could survive loosing the cost of the cruise but a $30,000 hit for medical expenses could be devastating.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
did not have to use policy
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Had two issue with this plan.

1) Keys were lost in FLL airports security check. Long story short, I waited 20+ minutes for a pat down and in the process my keys were lost/stolen/taken. I guess the fine print does excludes keys, and a long list of other things someone might normally lose.

2) I had a medical issue. My ears stopped up with wax (after going underwater) on a snorkel/sail trip. My hearing was down to almost nothing afterward. I started to show signs of illness/infection related to this a couple days later. I called Nationwide several times, only to get passed around to several other reps (sound familiar?). After finally getting someone to respond, I was not given an answer if seeing the doctor would result in compensation from Nationwide.
Even though I explained the situation in detail, they said they could not guarantee payment and I would have to fill out a claim when I returned home!
As a result, I went to the pharmacist in Curacao and they sold/advised me on peroxide, and Royal Caribbean's ship nurse was nice and gave me a syringe. After some doctoring for 1+ hours, I was able to resolve my issue.
The doctor bill from Royal Caribbean would have been over $300.00.
Bottom line, I did not feel any "peace of mind" from Nationwide. It was just the opposite! I Will look elsewhere next time.
Steven Z. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your keys were lost during the trip. Unfortunately, as you have pointed out, keys are excluded from Baggage and Personal Effects coverage. This exclusion is an industry standard and not exclusive to Nationwide travel insurance products.

    In event that you were treated by the ship doctor and were billed for the treatment/medication, you would be required to pay those expenses out of pocket and file a claim for reimbursement. Symptoms of an ear infection are certainly something to seek immediate treatment for, however, it is not typically an example of an illness or injury that would result in a guarantee or advance of payment from a travel insurance provider.

    Please let us know if you have any questions or concerns by calling 800-487-4722.



    Mar 25,2016
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