Travel Insurance Reviews

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited the Caribbean rated our travel insurance plans
4.70 out of 5
1,333
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I'm glad I didn't have to use it, but I felt confident and safe knowing I had the plan.
Peggy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
While we did not use the coverage, there was a level of comfort in knowing we had coverage. The cost was significantly less than what was offered by the Cruise line or the Travel Agent but it covered the items we needed.
Rebecca H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We were taking 17 people on a week-long cruise so it was imperative that we have coverage in case something were to happen to interrupt or interfere with one of all of our vacation plans. While we were fortunate and didn't have to use the plan, just having complete coverage certainly went a long way to ease the stress I was feeling.
James Theodore C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Great service and variety. Thanks.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I took out this travel insurance for peace of mind. Fortunately, I had no need to use it, so I cannot provide a realistic review of the service. I will say that it appeared to cover what we needed that we received timely communication regarding our coverage just prior to our trip.
Karen L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
We purchased travel insurance for our holiday cruise as a precaution because my grandfather fell ill and was in the hospital. I've never purchased insurance before, but thank goodness we did! My grandfather was fine, but days before we were suppose to leave, my husband started passing 1 of 3 giant kidney stones, making him unable to travel from the debilitating pain and possible need for surgery. All of the forms were very easy to fill out and the AXA team was very helpful. The people traveling with us also cancelled their trip, but they had a different insurance provider and plan and didn't get their flights refunded. I will never book a trip without AXA travel insurance again. So worth it!
Kaitlin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and wish your grandfather and husband a speedy recovery! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Feb 24,2016
The trip included a
cruise
tour
InsureAssist TravCan
With your policy of not returning funds for a trip that was cancelled months in advance (even before payment was due on the cruise ship) is just a complete rip off.
ESPECIALLY for repeat customers. Be assured you have lost our business and anyone we used to refer to you in the future. The worst customer service I have ever received. I don't even know how you are still in business but I can assure you that from me alone over a lifetime of cruising that you are losing $1,000's of dollars. Now add in our friends and referrals? We all be cruising the Mediterranean this summer and will happily NOT be using YOU. I would say yes to the box below on contacting me but you ignored my request for months to call me back about this issue so I know it is a joke. You don't even have customer service!
William G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the InsureAssist TravCan policy certificate:

    "All premium is non-refundable after a 10 day review period."

    After reviewing your request to cancel the policy for a refund of premium, the Underwriter stood by the terms and conditions of the policy.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
The trip included a
cruise
tour
CSA Travel Protection Custom
We did not need to use it, but isn't that why we buy insurance anyway.
Karen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
Didn't think i would need to use it, but it turned out I did and the process was very smooth. I just sent in the receipts along with the form and the check was in the mail in a short period of time. Will use them again for our future trips and will recommend them to all our friends and family.
Randi P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Didn't need to file a claim, but found to be best plan for the money
Brad G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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