Travel Insurance Reviews

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have visited the Caribbean rated our travel insurance plans
4.69 out of 5
3,791
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
HTH Worldwide TravelGap Excursion
My travel dates changed due to inclement weather and I received an immediate credit because I was within the 10-day review period and the policy covered fewer days. I wasn't expecting this but the customer service representative told me about the credit I was due and exactly how to obtain it. Great service!
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
On day five of our cruise someone became seriously ill and needed to get back to the States for care. We detoured to Grand Turk where the person and his family were taken to the airport and airlifted to Florida. I certainly hope this man had trip insurance that covered the medical transport as well as the medical bill from the care he received on the ship. For me, the medical coverage is the most important part of trip insurance. I could survive loosing the cost of the cruise but a $30,000 hit for medical expenses could be devastating.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
did not have to use policy
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Had two issue with this plan.

1) Keys were lost in FLL airports security check. Long story short, I waited 20+ minutes for a pat down and in the process my keys were lost/stolen/taken. I guess the fine print does excludes keys, and a long list of other things someone might normally lose.

2) I had a medical issue. My ears stopped up with wax (after going underwater) on a snorkel/sail trip. My hearing was down to almost nothing afterward. I started to show signs of illness/infection related to this a couple days later. I called Nationwide several times, only to get passed around to several other reps (sound familiar?). After finally getting someone to respond, I was not given an answer if seeing the doctor would result in compensation from Nationwide.
Even though I explained the situation in detail, they said they could not guarantee payment and I would have to fill out a claim when I returned home!
As a result, I went to the pharmacist in Curacao and they sold/advised me on peroxide, and Royal Caribbean's ship nurse was nice and gave me a syringe. After some doctoring for 1+ hours, I was able to resolve my issue.
The doctor bill from Royal Caribbean would have been over $300.00.
Bottom line, I did not feel any "peace of mind" from Nationwide. It was just the opposite! I Will look elsewhere next time.
Steven Z. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your keys were lost during the trip. Unfortunately, as you have pointed out, keys are excluded from Baggage and Personal Effects coverage. This exclusion is an industry standard and not exclusive to Nationwide travel insurance products.

    In event that you were treated by the ship doctor and were billed for the treatment/medication, you would be required to pay those expenses out of pocket and file a claim for reimbursement. Symptoms of an ear infection are certainly something to seek immediate treatment for, however, it is not typically an example of an illness or injury that would result in a guarantee or advance of payment from a travel insurance provider.

    Please let us know if you have any questions or concerns by calling 800-487-4722.



    Mar 25,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
I would never travel on vacation without travel insurance. Although I was lucky and didn't need to use the insurance, it gave me peace of mind at a reasonable price.
Ira C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travel Insured Worldwide Trip Protector
The policy we purchased was reasonable and covered exactly what we wanted for our trip. It was nice having that peace of mind knowing we were covered.
Theresa L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Reasonable price. Easy to understand and purchase online.
Gladys F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Didn't have any problems so there is nothing to review.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Excellent company, had to submit to surgery at last moment. Company covered cancellation as insured promptly and efficiently. Thank you for your excellent performance.
Armando P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
I called to initiate a claim and the representative was very helpful and offered some good advice. The claim forms were emailed to me right away and once the claim was sent it I received a notice within a couple of days that the claim had been processed. Excellent service!
Christine M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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