Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,389 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
New Zealand
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Filed claim
The trip included a
AXA Assistance USA Gold
I purchased an AXA Assistance USA Gold Plan for a 2 week trip to New Zealand for myself and my husband. Unfortunately we had to cancel about 6 weeks before the trip due to a medical problem. I was worried that AXA would make me jump through hoops to get our refund for trip expenses but that was definitely not the case. The AXA claims specialists were professional and helpful. I submitted the paperwork that was necessary and got notification of acceptance for the claim and a check very quickly. I will use AXA in the future.
Hector A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
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    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and hope that you are able to reschedule soon. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Feb 25,2016
The trip included a
John Hancock Gold
It was reassuring to know that we had coverage, particularly when one of us became ill in rural New Zealand. Our claim was handled efficiently and the staff were very courteous in answering our questions related to the process.
Robert P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I didn't use my coverage, but the price was good for the coverage provided.
Craig D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
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    Having that sense of peace of mind can really often be priceless. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
  • Crystal
    AXA Assistance USA
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    Thank you for taking the time to provide a review of your purchase. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 17,2016
The trip included a
CSA Travel Protection Custom
everything fine....
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
Never filed a claim. Considered plan adequate for meeting goals as a comprehensive plan, with desired emphasis on medical insurance. Cost compared favorably to several similar type plans.
Kevin L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
International Medical Group Patriot International
I didn't end up making a claim with my plan at all, so I can't speak to how well that process works with Patriot International plans. However, the plan's coverage for the price was fantastic, and the variety of options to adjust coverage were good as well.
Christopher S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Since we had no claim, as usual, it is hard to evaluate how the service is if we ever do have a claim. One must always read the fine print in policies, though, as even "Cancel For Any Reason" may not mean that.

We have used Insure My Trip many times.
William G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate your business. We advise customers to read the terms and conditions of the policy they are interested in prior to purchasing. The description of coverage for each plan can be accessed at several points during the quoting and buying process on our website. If you have any questions regarding policy language, please call us at 800-487-4722 so that our representatives can help provide clarification. We want customers to have a clear understanding of what the polices cover and how they work.

    Trip Cancellation reimburses 100% of the pre-paid and nonrefundable trip cost insured on the policy if the trip is cancelled for a listed covered reason.

    Cancel For Any Reason is an optional benefit which can be purchased in addition to Trip Cancellation. If the eligibility requirements are met, the benefit is selected and paid for, the customer can cancel their covered trip for any reason. Any reason does mean any reason.

    Cancel For Any Reason benefit reimburses between 50%-75% of the pre-paid and nonrefundable trip cost depending on the policy.

    In general, Cancel For Any Reason is applicable if:

    1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)

    2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy

    3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.

    Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.
    .
    Nov 25,2015
  • Crystal
    AXA Assistance USA
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    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We hope you will consider us again for future travel.
    Dec 02,2015
HCC Medical Insurance Services Atlas International
Always good value and easy to set up. I had feared that such remote access would mean that I wouldn't be able to easily speak to a person if I needed to, but this was not the case.
Catherine K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas Multi-Trip
Having the plan gave us peace of mind while traveling a long way from home. Thankfully we did not need to file a claim on this trip.
Robert Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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