Travel Insurance Reviews

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited the Caribbean rated our travel insurance plans
4.70 out of 5
1,336
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
Submitted medical claim on a previous trip and received the best service. Will choose CSA for all trips based on that positive experience.
Claire W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Seven Corners Roundtrip
Bottom line: Seven Corners paid for our trip cancellation due to a death of a parent. That said, it took way too long. I provided all the information they asked for. Several weeks later I was told they were missing some information. The information they were missing was in the same attachment for everything else they received, but I sent it out to them again. Three more weeks go by and I have heard nothing. I call a representative who was wonderful. She stated that they were still waiting for that one piece of documentation that I had sent for the second time. She had me send it again adding her name to the subject line. That worked! She received it and got back to me immediately. Then I continued waiting for 2 more weeks, so I sent another email. Several days later, I received an email (by the way, you get an automated email response immediately that says you will hear something in 24 hours. Hah! My first email to them never got a response). This time the email said that everything was approved and that they had issued the payment. I also received a voicemail saying the same. Great! When I didn't receive the payment after a week, I called. The rep apologized for the miscommunication and that it takes 10 days. Two plus weeks later, I'm calling back. The rep checks and says that the check should go out that day. I finally received it, and as I said in my first line, I got the money, but it should have never taken that long and required all the follow ups.
Diane F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I was going to do a claim for medical and decided after spending an hour trying to get the forms sent to me and them trying to find my coverage that it wasn't even worth it, especially will all the paperwork I needed to complete and to provide proof of payment of the plan when in deed they knew I purchased the plan OR it wouldn't' even be in the system. I don't have time to do the stuff asked when its nonsense!
Natalie Rose H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. The supporting documentation required for travel insurance claims is standard. It sounds as if the claims department was asking for proof of payment for the trip.

    InsureMyTrip offers Customer Advocates in the event a customer experiences an issue with their claim. If you decide to file a claim, please call us at 800-487-4722 and request the assistance of a Customer Advocate. We would be happy to help you.
    Jun 07,2016
    • NatalieH
      Photo
      obviously the trip was paid for if I bought insurance and went, with proof of my receipt from the cruise ship doctor. Having to collect credit card statements of my trip bought would take time. Regardless of the trip being paid, If I bought insurance and my receipt is from a cruise ship that should be proof.
      Jun 08,2016
      • Zac
        Photo
        The documentation that you are being asked to provide may seem redundant, but it is a universal requirement for travel insurance claims. On average, the claims process takes between 3-5 weeks. We would be happy to advocate for you if a claim is filed. Our Customer Advocates can be reached at 800-487-4722 and customercare@insuremttrip.com.
        Jun 09,2016
The trip included a
cruise
tour
AIG Travel Basic
I waited 30+ minutes on the phone before an agent took my call. The recorder said 20 minutes. The time to process a claim is to long. The agent could not answer some of my questions. I would not be able to recommend others if the claim process do not improve.
Jeff S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
While we didn't need to file a claim, it was comforting to know we were covered for an unexpected event.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Thanks!!
Joanne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
did not have to use it but was glad to have it
carmen a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
Peace of mind - priceless!
Coverage we needed at a price we liked.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I didn't need to use it, but was glad I had it. Great peace of mind.
Edith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Bought this policy for a family cruise. 4 days before the cruise a family member who was also traveling with us became unexpectedly ill requiring hospitalization and subsequent last minute cancellation of our trip. Once we filed the paperwork, it took about 3 weeks to receive our reimbursements from Nationwide. No problems. Paperwork was reasonable. Received coverage as promised.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. Medjet Assist
    (4.60)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.63)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)