Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 25,479 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
We purchased CSA Travel Protection Custom plan through InsureMyTrip for our two week trip to Europe. The flight, high speed train, and cruise purchases were all heavily discounted and were not transferable or refundable. In addition, we booked hotel rooms in Milan and Rome.

My husband got violently ill the evening before we were to start our trip back home. We were scheduled to leave our Rome hotel the next morning to take a high speed train to catch our flight back home. Everything had been arranged and paid for months in advance.

I called CSA the evening my husband got sick. At that point, I was not sure if he would feel well enough to travel. They started a claim and asked me to call in the morning. I called them back at 4am because he was still too sick to travel home. Unbelievably, CSA sent an English speaking doctor directly to the hotel. The doctor arrived about 8 am. He gave my husband a shot for the immediate symptoms, and wrote a number of prescriptions. The doctor was paid for by CSA so we were not charged for his visit.

Ultimately, we missed our train trip to Milan, our flight home, and had to spend another night at the Rome hotel. After a number of calls, CSA arranged our flight home from Rome the next day. Since my husband’s flight home was considered part of the Medical part of the insurance policy and mine was Travel Delay, they paid for his flight home, but I had to pay $2,000 for my flight, and submit later for reimbursement.

I decided to wait until after reimbursement before I wrote this review. The bottom line is that CSA fully reimbursed us for everything including the cell phone calls to and from their office, the train trip from Rome to Milan, the taxi ride to the Rome airport, and the flight home. They also fully reimbursed us for the extra night in the hotel and for meals on the extra day. The total reimbursement was about $3000. Since the policy cost about $187, it was one of the best purchases that I ever made. I would highly recommend CSA. With the exception of a little bit of confusion arranging our last minute flight home, everyone I spoke to was efficient, helpful and professional. The claim was handled perfectly without any questioning or argument.
Susan C. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
April Travel Protection Choice
Because of unpredictable weather, I like to insure my alpine snow sports vacations in the event that a snowstorm hits the area and prevents me from traveling to that destination. Or alternatively, it's nice to have the Cancel For Any Reason Benefit if I do not have the energy to participate in the trip. This plan fit my cost and trip situation well.
James F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC took 3 full months to send me my reimbursement for a pricey visit to the doctor while on an international vacation. Along the way, I checked in frequently, and it seemed their internal processing time was exceptionally slow. That said, when I started to wonder if this was a scam, I read that other reviewers had the same experience, but were ultimately paid. This is how they operate. HCC is by far the cheapest cost for the most comprehensive coverage. How often do you really have to file a travel insurance claim? If you have the patience to wait, and are willing to roll the dice a little, this is a good buy. If you want certainty, professional service, and speed, pay 3x as much for a better company.
Joshua A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your claim took 3 months to process. In the future, if you have to file claim using a policy purchased through InsureMyTrip, please contact us and ask for a customer advocate. Our customer advocates can contact the claims department on your behalf to help expedite the claims process.
    Apr 28,2015
The trip included a
AXA Assistance USA Gold
We felt the plan gave us good coverage at a competitive price.
Michael G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
InsureMyTrip provides a great service, making it easy to compare plans and prices from different providers.
Carol G. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Basic
At the last minute, we realized that we needed to change our departure date to a few days earlier. The InsureMyTrip customer service were able to handle the change in a quick and efficient manner, with no additional charges. We have used InsureMyTrip several times now and we plan to use them on future trips. Thanks.
Paul R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Excellent coverage, reasonable price. I felt that if anything happened that was covered under the travel insurance, I'd be well taken care of. Thank you!
Najja B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
MEDEX TravMed Abroad
I was very impressed with the customer service and outlines of coverage provided. I am glad I did not have a chance to experience the claim service, but I suspect it would have been excellent.
Thomas B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
Excellent! Great value, and timely claim settlement.
Mark Jacob R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector Plus
Pleased to have it.
Sandra S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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