Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,279 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
CSA Travel Protection Custom
Didn't have to file a claim so I cannot speak to that.
Taylor M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I chose the AXA Assistance USA Gold plan because it best fit my travel needs for the premium charged. Unfortunately, the trip to Nepal was cancelled due to the terrible earthquake there. My trip deposit was refunded from the tour operator, but I did not notify AXA Assistance USA because I understood that no refund is available for trip insurance premiums.
Anita E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for replying with your comments on this policy. You are correct that there is generally no premium refund if you request to cancel your plan outside the policy review period. Since you purchased this plan back on 04/15/2015, your AXA plan provided you with Trip Cancellation for various reasons up until your trip was cancelled by the travel provider in March 2016, so it would be unlikely that AXA would agree to refund your premium.
    Apr 07,2016
    • Crystal
      AXA Assistance USA
      Photo
      Thank you for the feedback. It can be quite disappointing to have to cancel a trip and we hope you will be able to reschedule. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
      Apr 08,2016
The trip included a
CSA Travel Protection Custom
Placed a call when having possible issues with return air flight to get information. Got bounced around and received no call back.
Jennifer B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Glad we did not need the insurance but it was costly.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Global Underwriters Diplomat International
Fortunately we did not have to use the plan, but it provided peace of mind during our trip. Will likely use the same company for future international travel.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Service representive was so helpful. She was very patient and pleasant. Didn't need the coverage, but was happy to have it just in case of an emergency.
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Appreciated the alerts and the access to printed contact as date of trip came close.
Walter R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
I took out this plan for a trip to cuba after I paid for it I was informed it did not cover cuba when I contacted you I was told you would call me back you did not again I called you said you would call me back you never called me back so I contacted my card and they took the charge off. right before I get an e-mail from you to have a good trip so I call you again then and only then did you tell me it would cover me in cuba. but I had already got other insurance.
Kathleen A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following reply:

    "Thank you for your review. We are sorry to hear about your dissatisfaction. We sincerely apologize for any confusion we caused. We do cover travel to Cuba within the US State Department guidelines. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions, please feel free to contact us at 1-888-491-9596."
    Apr 07,2016
Seven Corners Liaison International
Helped with securing Schengen visa.
Chandra S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
MEDEX TravMed Abroad
Fortunately, I didn't need it, but seemed like a fair price for coverage that I wanted.
michael l. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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