Travel Insurance Reviews

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers rated our travel insurance plans
4.58 out of 5
37,309
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
The customer service at John Hancock Insurance was the worst I've experienced in over 20 years. While their office took information for a call back (twice) they never returned my calls. It took 3 days to reach an agent to ask questions about their policy and the agent was unwilling or unable to address my questions on the policy. After requesting to speak to a supervisor I was placed into a voicemail box and again no return call.

Fortunately, I was within the 10-day review period so was able to cancel the JH policy. I purchased a policy from April who provided exceptional customer service when I contacted them with the same questions regarding their Choice policy.

I highly recommend you check out policies offered by April vs. JH; April offers similar coverage (same underwriter as JH), are cost competitive, and April provides excellent customer service.
Brian H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were displeased with your experience with one provider, but pleased to learn of your satisfaction with another.
    May 27,2016
The trip included a
cruise
Travelex Travel Basic
Thank goodness we didn't need the insurance, just know we have the coverage is important.
Thanks Travelex
Jane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
While it is my hope that I will never need to file a claim on a calamity insurance policy, it is prudent to purchase it. We felt secure that we had it, just in case.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travel Insured Worldwide Trip Protector Lite
Luckily I did not need to use the insurance. All good
Claudine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Seven Corners Liaison International
This plan was very affordable and provided great peace of mind while we were out of the country where our personal insurance would not cover us. Thank you.
Susan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
Since I didn't file a claim, I didn't put it to the test. However, a man became extremely ill on our flight and I was thinking that I was glad I had insurance. Hope he did.
Pamela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
Would it be too much to ask for any insurance company to explain what the policy means in plain English? Dissatisfaction is solely from the fact that throwing darts at a paper is how I picked this plan with no actual way to compare plans. As a consumer I'm guessing, not making an informed decision, so kudos to you for getting my business based on luck rather than a quality product... because I wouldn't know if you offered a quality product.
Paul H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The Allianz Global Assistance Classic plan is a solid Comprehensive policy containing mid-level benefit limits, and a lengthy list of covered perils.

    In the future, please call us at 800-487-4722 so we can make a recommendation based on your primary concerns. Our representatives are available 7 days a week and would be happy to review plan benefits, and help interpret policy language.
    May 02,2016
RoamRight Essential
Have not had to use insurance on trips so can't say
whether claims are handled efficiently ... but am
content with having the policy.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
thank goodness, I did not have to file a claim.
Shela H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
The trip included a
tour
Allianz Global Assistance Basic
Because I did not have occasion to use the policy, I was totally satisfied!
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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