Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,338 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
Since I did not have any issues or claims to file, it is difficult to assess how the insurance actually "works"! However, it seemed to cover what I needed to have covered. It is always good NOT to have to use the insurance!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Lite
Fortunately I did not have to file a claim but it did give me some peace of mind knowing I had some type of insurance.
Joyce M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Global Alert! Preferred
Although I did not need to use the plan, it was comforting knowing I had it just in case.
Daniel V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AXA Assistance USA Silver
Excellent, as usual.
marguerite d. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for your future travels!
    Mar 25,2016
The trip included a
CSA Travel Protection Custom
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom plan is a solid, comprehensive plan with an extensive list of covered events for Trip Cancellation, Trip Interruption, and Travel Delay.

    For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.

    The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Apr 01,2016
The trip included a
InsureAssist TravCan Premier
we had one delayed bag by Delta. They sent to us within 3 days to Africa. Is there any compensation your policy provides in addition to Delta or only the difference if they don't cover an expense? Thank you
nikki t. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your question regarding submitting an Travel Delay with InsureAssist who would reimburse You for the expense of necessary personal effects, up to the maximum shown on the Confirmation of Coverage, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than twelve
    (12) hours, while on a Covered Trip.
    You must be a ticketed passenger on a Common Carrier. Additionally, all claims must be submitted with verification from the Common Carrier of the delay or misdirection. You must also provide receipts for purchases which must accompany any claim.
    Apr 01,2016
The trip included a
AIG Travel Guard Basic
Thankfully we did not need to use this plan, but found comfort knowing we had the coverage.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureandGo Global Silver
On my return trip from Toronto ON, my flight to Bangor was cancelled. I was not sure if my insurance would cover a night in a hotel in NYC so did not get a hotel room. Would I have been covered. Delta Airlines cancelled the flight due to weather but others told me the plane was at the airport but Delta did not have a crew and blamed the cancellation on weather. (this was for Sunday, March 20 @ 9:59pm.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was cancelled.

    The InsureandGo Global Silver plan does include a Trip Delay benefit up to 100 USD per day / 250 USD maximum if you are delayed en route to or from the Covered Trip for six (6) or more hours due to a defined Hazard. Covered Expenses for Trip Delay includes additional hotel accommodations, meals, telephone calls and local transportation while you were delayed. Any delay of a Common Carrier (including Inclement Weather) is included in the definition of Hazard.

    Please let us know if you have any questions or concerns by calling us at 800-487-4722.
    Mar 25,2016
The trip included a
CSA Travel Protection Custom Luxe
In my own case I purchased the insurance strictly for the auto coverage. The auto rental company in Italy refused to recognize my policy, so I was forced to buy their insurance. So, I ended up not saving money, but having to buy the auto insurance twice.
James P. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
The plan seems good. I didn't need to file a claim so.i'm not really sure about the fine print. But it gave me peace of mind and the price was very reasonable.
William G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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