Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 33,957 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
Since I never had to use it, I wouldn't know how good it actually is. Its hard to give 5 stars when you don't get to use it. But I'm glad I didn't have to use it as well. :)
Jeremy G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Plan covered most of what we needed covered. No need to file a claim due to no incidents. Cruise ship had to put into Grand Turk to disembark sick passenger. Hope she had trip insurance.
JOHN S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
April Travel Protection Choice
I did not need to use my plan, but was glad to have it just In case!
Shirley M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Underwriters Diplomat International
Nice to have the protection in place if it had been needed. Very easy process to initiate the plan ahead of the trip. Just gives you that peace of mind that you want to have when traveling internationally.
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Seven Corners Roundtrip
Excellent company. Have used four times. Filed a claim once, had a check in 10 days.
Gerald C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
I ended up not going. After getting the run a round about who to file a claim with for the cancellation for any reason because I was told I was one day late---then when I spoke with the agent about getting a cancellation due to medical reasons because I had 8 appointments at Mayo Clinic in Jacksonville, I was told i needed to get proof that I had medical reasons, the problems, and the reason that my appointments were required to take place during the time I was supposed to travel.

I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.

You guys blew it!
Eric L. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate your business, and are sorry to learn that you were unable to travel. We hope that you find this email informative and useful for future travel insurance inquiries.

    The number one covered reason for Trip Cancellation on the John Hancock Insurance Agency, Inc. Gold plan is an:

    "Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, or Your
    Business Partner; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing Your participation or continued participation in the Covered Trip. A Physician must advise cancellation of the Covered Trip on or before the Scheduled Departure Date."

    In order to receive reimbursement for your covered trip cost, you must complete and submit a Trip Cancellation claim from to the claim administrator. A section of the claim from must be completed and signed by the treating physician because the trip was cancelled due to medical reason. This is industry standard protocol. We would be happy to assist you with any questions or concerns. Our toll free phone number is 800-472-4722.
    Jan 19,2016
HCC Medical Insurance Services Atlas International
Didn't need to file a claim, but the plan was comprehensive and very affordable. Would purchase again on future trips.
Craig A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
No problems, did not need to use it.
Elliott S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Comprehensive coverage at fair price. Best part is we didn't have to use it.
Carol Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Gold
I did not use the plan, but overall the cost of the plan for what it covered was sufficient for me at the time of purchase.
Bharath T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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