Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,441 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Israel
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Filed claim
The trip included a
InsureandGo Global Silver
We purchased the policy primarily for medical coverage while overseas.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Steven S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. However, we are pleased to learn that your claim was paid. In the future, if you experience an unusual delay in claim status communication, please contact InsureMyTrip and request a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722 or emailing customercare@insuremytrip.com.
    Jan 30,2016
The trip included a
InsureandGo Global Gold
Plan was easy, reasonably priced and easy to navigate. Will definitely use again
Joyce K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureandGo Global Platinum
Would buy this plan again and we are thankful we did not have to use it.
Sharon . would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus
At my age, the medical was very important to me. Traveling out of the country always makes me nervous. I do not have any major medical issues, but nevertheless, I felt prepared in the event of an emergency.
Shirley . would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Didn't have to claim on this, but purchase was very easy and I was reassured to have it. Love Insuremytrip and use it all the time when I travel!
Betty-Ann I. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureandGo Global Platinum
This company will provide medical help at no cost to the insured but you have to ask. I did not realize this so I made my own arrangements which was repaid within a reasonable time after I submitted my claim. I was very satisfied with the service provided.
Abraham G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you so very much for your review of the InsureandGo plan.

    The Platinum policy states under the
    EMERGENCY MEDICAL ASSISTANCE that "Our multi‐lingual professionals are available 24 hours a day to provide help, advice and referrals for medical emergencies. We will help You locate local physicians, dentists, or medical facilities.

    If you require medical assistance please call us immediately. We will coordinate medical services that you require during Your covered trip including admission to medical facility, guarantee of funds for admission, notifying family members, and medical evacuation and transportation services if required."

    Should you call the 24 hr Assist company and it is not a medical emergency, InsureandGo will find a provider in the area network, so that the insured has no out of pocket expense. If the condition is unstable and they need immediate medical assistance, they will find the closest provider (whether in or out of network) and they may be able to pay on the insured's behalf, otherwise, it is reimbursable.

    Of course, if the assistance company is not notified and the insured makes arrangements on their own, medical expenses will be on a reimbursement basis, if a payable claim. As you indicated, this is what happened in your situation, but had you called the assistance company prior to seeking medical treatment, they would have set you up with an in network provider and paid directly for you.
    Dec 29,2015
The trip included a
April Travel Protection Choice
We were in Paris on November 13th, Israel and Belgium. Felt safe, and didn't use insurance for which we are grateful
Leona B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
it was very comforting to me to know I was covered well - thank you and I pray you all have a blessed Christmas - Jesus is the reason for the season......

Linda Stone
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travel Insured Worldwide Trip Protector
We had the peace of mind when traveling overseas with this coverage. I appreciated the advice your representatives gave me on the phone when selecting my plan.
ilene m. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
TravelSafe Classic
Only problem was that I didn't know I had to book "Cancel for Any Reason" insurance within a short time frame of booking my trip.
Abbe C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We believe that fellow customers will find the information in your review to be helpful.

    Cancel For Any Reason reimburses between 50% - 75% of the pre-paid and nonrefundable trip cost insured if:

    1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)

    2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy

    3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.

    Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 01,2015
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