Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,448 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
the United States
Sort by
Filed claim
AXA Assistance USA Silver
We needed to come home earlier than planned because I was ill and needed to see my Dr. In Mpls. I was unaware that the insurance would not cover costs for changing airline ticket, partial rental of condo...because I did not seek medical treatment in Florida. I am being treated by my Dr. -after returning to Mpls. and have tests scheduled. I would not have taken out the insurance, had I known this limitation. It should be brought up when talking to someone from your company about a policy initially. I called after returning home and was told I wouldn't be covered because I didn't see a Dr in Florida.
Janice K. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy.

    We are sorry to learn that your trip was interrupted.

    For all of the Comprehensive travel insurance plans offered on our website, the insured person must see a physician during the trip due to an unforeseen, accidental injury or emergency illness, and secure a note certifying that they must interrupt their trip in order to have a payable Trip Interruption claim.

    We advise that customers call the insurance provider immediately after an event occurs in an effort to prevent potential claim issues.

    Please call us at 800-487-4722 if you have any questions about Trip Interruption coverage, or to see if there are any benefits that extend beyond standard Trip Interruption coverage.
    Apr 16,2016
Nationwide Mutual Insurance Essential
Unsure at this point as to whether I would recommend plan or not--we'll see how they handle our claim; weather canceled our fight and the next available flight w/ seats was 24 hrs. later; because other flights left the airport later in the day, the airport was classified as not being "closed" and thus trip interruption was not declared--only trip delay. I was, and still am hoping that the first night's lodging at our destination which was pre-paid would be covered, but apparently only a new room at the delayed location is considered a covered, reimbursable expense. As we went back home, Nationwide is claiming no coverage for the night's lodging of our "delay" that we had pre-paid. I understand the legalese of contract terms, but it seems to me that trip insurance is taken out to protect the pre-paid expenses. We'll see if they will cover the dinner we had out as we had no food in the house. Fortunately, the other plans we had for the day/night we couldn't get to our destination were either rescheduled for the next day, or cancelled without penalty. I shudder to think based upon what Nationwide told me about our lodging, what might have happened if we had decided to go to one of the newer high-end restaurants that insist upon pre-payment in advance and no refunds if you don't show for the meal.
Rosemary h. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy.

    Unfortunately, your claim did not fall under the terms and conditions of the Trip Interruption benefit, and as a result the pre-paid expenses could not be reimbursed. However, the maximum Travel Delay benefit was paid to reimburse the.reasonable additional expenses.

    Please call us at 800-487-4722 if you would like to review policy benefits.
    Apr 14,2016
CSA Travel Protection Custom
Didn't need this insurance because all went well, but CSA Travel kept in touch before my trip, not just when I bought it.
Nancy K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Fit our travel insurance requirements at a reasonable price. Will purchase a Silver Plan again. Did not file a claim.
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Shall need you again for a cruise. Please keep in touch...
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Did not have a claim, but price and coverage seemed to be excellent.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors
    Feb 29,2016
The trip included a
Nationwide Mutual Insurance Essential
Our return from a skiing trip to Big Sky Montana was delayed for three days by winter storm Jonas. When we were notified of our flight cancellation, I immediately called the toll free claims number. The rep I spoke with was very polite and issued a claim number and emailed me a claim form. As requested, I kept receipts for my extra nights in the hotel and food for the delay days. After three days we were able to get a return flight home. Within three days I filed a claim. Within three weeks of filing my claim, I received payment in full for my extra hotel and food costs during my travel delay. I could not be more pleased!!
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Liked the many different options available.
james a. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Essential
Due to a major change in flight schedule by Delta, I was granted a full cash refund of my ticket price. This occurred some 6 weeks prior to departure date. Was told by InsureMyTrip no refund.
George M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the Nationwide Mutual Insurance Essential policy certificate:

    "All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time."

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
April Travel Protection Choice
We were very pleased with the entire process! After comparing several company policies and prices, we decided April Insurance had the most choices for the best price!
The representative we worked with was excellent!! So friendly and helpful!
The entire process went so easily and smoothly!
We did not need to use the insurance (thank goodness), but we had peace of mind knowing it was there in case we needed it!
We will use April again! Thank you!
Philip K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.